This role is responsible for planning work around all customer requests related to the installation and maintenance of our products in the London region. The role will be based in our Bracknell office.
Your Impact
Your responsibilities will include:
1. Review all open work orders to ensure all relevant information needed to plan is there.
2. Request and gain all permits and security checks to be able to action work orders.
3. Plan routes for a team of 12 engineers, maximising travel time.
4. Ensure all routes and times are adhered to.
5. Book in all work with customers, ensuring they know dates/times and what to expect.
6. Ensure all vehicles have the relevant access to London set up.
7. Manage customer queries about bookings.
8. Assist in on-site issues if an engineer is unable to action/make a booking.
Experience of working in customer services or a similar professional environment.
Skills required include:
* Excellent organisational and communication skills.
* Proficiency in MS Office applications.
* Solution-oriented mindset.
* Good forward planning skills.
* Self-motivated and enthusiastic attitude.
* Ability to work under pressure and meet deadlines.
* Quick learner.
Our Company
Technogym inspires 70 million daily users to train using our innovative & engaging solutions for fitness, sport, and health. We promote the Healthness lifestyle of exercise, a balanced diet, and a positive mental approach. With over 2,800 employees at 16 branches, expanding to more than 150 countries, Technogym is a success story. It has been the Official Supplier to 10 editions of the Olympic Games, from Sydney 2000 to Milano Cortina 2026.
If you are a team player with strong relationship skills, an international approach, and an eagerness to build dreams, you have the right spirit to join Technogym. You will fit our culture if you work out and live a healthy lifestyle, are proactive, determined, and digitally savvy. Join us for a better world!
Your Role
We are currently looking for an Engineer Planner to join our Services team.
* Competitive salary
* Annual bonus scheme
* State of the art on-site staff gym
* 25 days annual leave plus UK Bank Holidays
* Free parking
* Free premium Italian coffee
* Competitive pension
* Life assurance scheme
* Cycle to work scheme
* Private Medical Insurance
* Corporate Wellness Programme
* Retailer discounts and partner benefits
* Employee Assistance Programme
* Product employee purchase scheme
* Comprehensive induction programme
* Opportunities for internal promotion
Technogym is an Equal Opportunities Employer. We welcome applications from all members of society regardless of age, sex, sexual orientation, race, religion, or belief. Discover your potential with a career at Technogym—where work means loving what you do, taking on challenges, learning from others, sharing a vision, and making it come true!
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