Overview
Location: Avonmouth, BS11
Job Role: Customer Service Advisor
Hours: Monday to Friday 8.15am-5.00pm
Hourly rate: £12.58 per hour
Role Type: Temporary
gap personnel Bristol are acting as an employment business and are currently looking for 8 Customer Service/ Contact Centre Advisors for one of our clients based in Avonmouth. Due to increased workload, our client is in need of additional staff. The contract will run 20.10.2025 for approximately 8 weeks.
Responsibilities
* Dealing effectively and efficiently with all customer service-related requests primarily via the inbound phone channel.
* Working closely with other areas of the business, maintaining and developing collaborative relationships to support our customers.
* Developing your product knowledge so you can help customers with technical queries.
* Staying updated on marketing and promotional activities.
* Undertaking any additional customer service-related activities including dealing with 1st line complaints.
About You
As a Customer Service Advisor, you will need to show the following skills:
* Excellent verbal and written communication.
* Active listening.
* Patience and the ability to remain calm in stressful situations.
* Excellent interpersonal skills.
* Attention to detail.
* Previous Customer Service experience is beneficial, however a full training will be provided.
Benefits
* Great working hours, 8:15am - 5pm with no weekend working and a range of shift patterns available, plus hybrid working after a period of training.
* Annual performance related bonus which can be up to 3% of the salary
* Heavily subsidised canteen on site serving a range of hot food and drinks
* Huge discounts on our full range of products, with up to 60% off our own brand labels
* Liftshare scheme, share your commute to work with a colleague and save money, and the planet
If you are interested, please get in touch on 0117 911 7111 or click Apply Now!
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