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Care coordinator

London
South London and Maudsley NHS Foundation Trust
Care coordinator
Posted: 20 April
Offer description

Job overview

Job Purpose:

The post holder will work as part of the Alliance Rehabilitation Team, an integrated multi-disciplinary team, and will assist in the provision of care co-ordination to individuals with enduring long-term mental health difficulties and complex support needs in Lambeth. The post holder will be a care co-coordinator, as outlined in the Care Programme Approach (CPA) who will be working within a vibrant Multi disciplinary Team (MDT).
The post holder will be responsible for assessing, planning, implementing and evaluating plans of care for a defined caseload within a multi-disciplinary team setting. They will be expected to work flexibly, supporting and contributing to the development of the service as a whole.

The Alliance Rehabilitation Team (ART) sits within the IPSA (Integrated Personalised Support Alliance). The IPSA comprises an Alliance contract between SLAM, CCG, Lambeth Social Care, and two voluntary sector organisations, Certitude and Thamesreach. Together IPSA delivers intensive rehabilitation and personalised packages of support to people with complex mental health support needs in Lambeth.

It aims to reduce use of rehabilitation inpatient wards and to offer more alternatives to institutional settings, through developing more supported living settings and more independent living opportunities.

Main duties of the job

Main Duties of the Job:1) To act in the clinical role as a Care Co-coordinator for a caseload of clients with enduring long-term mental health problems, on CPA and to actively monitor and support clients on the caseload.

2) Undertaking comprehensive assessments of clients’ needs/strengths, including assessments of capacity. (including both mental health and social care support needs).

3) To undertake and record full assessment of risk. To plan, implement and evaluate risk management plans and other protection plans, in conjunction with the client, multi-disciplinary team and other agencies.

4) To co-ordinate and record CPA meetings. Including ensuring that the information is entered on to the ePJS and CPA records are sent out to appropriate parties.

5) Ensure that intervention aims at supporting, teaching and guiding individuals towards their optimum level of functioning guided by the recovery model, and principles of personalisation and co-production. 6) To ensure effective communication and liaison with ART team members and placement settings to ensure co-ordination of integrated care.

Working for our organisation

Benefits:

We are committed to ensuring our staff get the most out of their benefits package and understand the importance of a healthy work life balance. There is an extensive range of excellent benefits for you and your family. We want you to feel like you are part of a close knit team at SLaM. It’s important to us that you valued and appreciated and that are why we have a comprehensive benefits package on offer

Some of our benefits are highlighted here:

Generous pay, pensions and leave, we offer a comprehensive pay, pensions and leave package which is dependent on the role and length of service.

Work life balance, flexible working and support a range of flexible options, such as: part-time working and job sharing.

Career development, There are plenty of opportunities to progress your career and we support your development through a number of programmes such as mentoring, coaching, positive people management, collective leadership and other talent programmes

Car lease, our staff benefits from competitive deals to lease cars

Accommodation, our staff benefits from keyworker housing available which is available on selected sites

NHS discounts, with discounts up to 10% from a variety of well-known retail brands though Health Service Discounts website. Other benefits include:

Counselling services

Wellbeing events

Long service awards

Cycle to work scheme

Season ticket loan

Detailed job description and main responsibilities

SUMMARY
This job description is an outline of the key tasks and responsibilities of the post, and the post holder may be required to undertake additional duties appropriate to the pay band. The post may change over time to reflect the developing needs of the Trust and its services, as well as the personal development of the post holder.

Key Responsibilities:

1) To act as a Care Co-coordinator for a caseload of clients with enduring long-term mental health problems, on CPA and to actively monitor and support clients on the caseload.

2) To undertake comprehensive assessments of clients’ needs/strengths, including assessments of capacity. (including both mental health and social care support needs). To plan, implement and evaluate care/support plans, risk management plans and other protection plans, in conjunction with the client, multi-disciplinary team and other agencies.

3) To undertake and record full assessment of risk. To plan, implement and evaluate risk management plans and other protection plans, in conjunction with the client, multi-disciplinary team and other agencies.

4) To co-ordinate and record CPA meetings. Including ensuring that the information is entered on to the ePJS and CPA records are sent out to appropriate parties. To attend all clinical meetings and case conferences as required. To ensure that all clients have a documented Care Plan (including a Crisis and Contingency Plan) and are reviewed and evaluated on a regular basis.

5) Ensure that intervention aims at supporting, teaching and guiding individuals towards their optimum level of functioning guided by the recovery model, and principles of personalisation and co-production.

6) To ensure effective communication and liaison with ART team members and placement settings to ensure co-ordination of integrated care.

7) To work in partnership with ART and IPSA colleagues to contribute facilitating the move-on or step-down pathways and transition process.

8) To provide Social Circumstances reports for Mental Health Review Tribunals when required.

9) To provide cover for colleagues when on annual leave/sick/study leave, and to participate in provision of duty cover.

10) To take every reasonable opportunity to improve and maintain professional knowledge and competence. Be involved in the setting and maintaining of standards across the service.


11) To participate in regular supervision and appraisal of own casework with appointed supervisor and team leader. To attend all team development workshops and other training opportunities (both statutory and otherwise)

12) To provide statistical information in accordance with service demands.

13) To contribute to the development of team policies and procedures and on-going evaluation to ensure the continued development and improvement of the service. Report any service deficiencies to Team Leader.

Person Specification
Verified at interview (I), by application form (A) or by a test (T)

Essential

Qualifications:
Registered Mental Nurse with evidence of post-qualification training and current registration. (A)

ENB 998 or equivalent mentoring qualification.

Experience:

 Previous experience of developing good working practices with external agencies. (A,I)

Evidence of working with clients with enduring mental health problems. (A,I)

Experience of working within a multi-disciplinary team.
 

Knowledge:

A working knowledge of all relevant legislation including the Mental health act, Mental Capacity Act and the Care Act(A,I)

Knowledge of Care Programme Approach (A,I)

Understanding of the principles of the recovery model (A,I)

Understanding of and commitment to Equal Opportunities Policy. (I & A)

Skills:
Risk Assessment and management skills (I)

Skills in care coordination as outlined in Care Programme Approach and Care planning with client involvement. (I)

Imaginative and lateral thinking in problem solving situations. (A,I)

Ability to communicate effectively verbally and in writing, including for the delivery of training.(I, A )

Ability to work independently, time management, work under pressure and meet deadlines. (I )

Desirable

Post qualification experience in community mental health services. (A&I)

Experience in delivering training (A,I)

Experience in working with residential settings (A,I)

Other Information:

Confidentiality
Confidentiality/data protection regarding all personal information and Trust activity must be always maintained (both in and out of working hours) in accordance with professional codes of conduct and relevant legislation such as the Data Protection Act. The post holder should ensure that they are familiar with and adhere to all Trust Information governance policies and procedures. Any breach of confidentiality will be taken seriously, and appropriate disciplinary action may be taken.

Equal Opportunities
Promote the concepts of equality of opportunity and managing diversity Trust wide.

Health and Safety
Employees must be aware of the responsibilities placed upon them under the Health and Safety at Work Act 1974, paying due regard to health and safety in the workplace and management of risk to maintain a safe working environment for service users, visitors and employees.

Infection Prevention and Control
Employees must be aware of their responsibilities to protect service users, visitors and employees against the risks of acquiring health care associated infections, in accordance with Trust policy.

Professional standards and performance review
Maintain consistently high professional standards and act in accordance with the relevant professional code of conduct. Employees are expected to participate in the performance review process.

Service/Department standards
Support the development of performance standards within the Service/Department to ensure the service is responsive to and meeting the needs of its customers.

Finance
All Trust staff will comply with the financial processes and procedures.

Safeguarding Children & Vulnerable Adults
Employees must be aware of the responsibilities placed on them under the Children Act 1989, 2004 and the trusts safeguarding vulnerable adults' policy.

Code of Conduct
The post holder is required to adhere to the standards of conduct expected of all NHS managers set out in the Code of Conduct for NHS managers.

This job description will be subject to regular review and adjustment.

Person specification

Experience

Essential criteria

1. Experience of working in a mental health setting for at least two years.
2. Good communication and IT skills
3. Skills in clinical assessment/baseline mental health assessment
4. Skills in undertaking risk assessments and reporting concerns as necessary.
5. Knowledge of clinical governance and audit

Desirable criteria

6. Understanding of mental health diagnoses
7. Understanding of the recovery model.
8. Knowledge/Understanding of all relevant legislation including the Mental health Act, Mental Capacity Act and the Care Act.

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