Carnival UK is in search of a Public Health Operations Manager, who is crucial in supporting our direction and nurturing a high-performing team.
Maritime is responsible for the safe operation of P&O Cruises and Cunard’s fleet. We do this by developing capable and motivated colleagues, providing assets that are fit for purpose as well as delivering operational processes that meet and exceed the needs of the business. Our Maritime teams deliver the health, environment, safety, security and nautical & engineering expertise needed to ensure we can create unforgettable holiday happiness for our guests.
The Public Health Operations Manager is responsible for the management of the CUK public health programs and practices that protect the shipboard population from environmental and communicable diseases health risks.
Key accountabilities include:
1. Responds and coordinates activities with shipboard and shoreside Public Health and brand operational teams to promote a strong public health culture and operational compliance to high public health standards.
2. Monitor and coordinate the agile response to public health events including disease outbreaks.
3. Analyse public health inspection reports for trends and recommend program enhancements to continuously improve operational excellence and compliance.
4. Managing public health programs through the active hiring, evaluation and training of shipboard Fleet and Public Health Officers, as well as managing a small team shoreside.
Positioned within our internal structure from CUK15 (entry level) to CUK1 (Brand President), this role is classified as a CUK07, offered as a full-time position, on a permanent basis, we offer hybrid work including up to two days from home.
Essential Functions:
5. Operational SupportManages the Public Health Associate, Fleet Public Health Officers (FPHO), and shipboard Public Health Officers (PHO) to evaluate and support the rapid resolution of compliance and operational issues. Conducts routine meetings with the FPHOs, PHOs and brand stakeholders to coordinate activities, identify fleet and ship specific issues and develop a time sensitive response plan. Analyses data to identify brand, ship, department, rank and individual training needs and collaborates with stakeholders to deliver targeted training. Supports the response to public health threats including disease outbreak prevention and response. Actively engages with the brand operational teams to plan and anticipate additional support requirements and establish contingency plans. Ensures consistent application of policies and procedures through audits, training, feedback and ongoing technical evaluation. Assists in the development of brand-specific public health programs that are supported by current evidence-based public health practices.
6. Compliance & Continuous Quality ImprovementDevelops and reviews program and inspection performance metrics to evaluate operational efficiencies and effectiveness. Ensures shipboard environmental health inspection programs are flexible and targeted to identify public health risks.Promotes a strong shipboard public health culture to drive high public health standards and inspection performance.Manages shipboard corrective action plans to ensure timely completion of findings and maintain program and policy compliance. Collaborates with brand operational teams and stakeholders to build engagement and ownership of resolving corrective actions.Maintains awareness of relevant local, national, and international public health standards, and regulations to ensure compliance.
7. Policy & ProceduresKnowledgeable of public health policies and programs, and assists with the development, updates and implementation.Understands and communicates the Brand’s priorities and objectives.Proactively identifies brand-specific public health risks and needs by anticipating the effect of proposed policies and/or procedures.
8. Financial ManagementAssists with development of the annual public health financial plan.Monitors the accuracy of compliance with the financial plan and makes suggestions for cost containment. Manages the payment of invoices for public health programs
9. People Management and DevelopmentSets training and performance expectations by providing clear guidance through effective communication. Conducts fair and constructive appraisals and coaches’ individuals toward measurable performance improvement.Identifies and assesses individuals for promotion Instils accountability and responsiveness to current business priorities and objectives. Supports scheduling of the FPHOs and PHOs to ensure their optimal performance onboard each vessel.Supports the review of applications, conducts interviews and hires FPHOs and PHOs.
10. TrainingDetermines the training needs of the fleet, ships, roles and individuals.Assists with the development and updates to training material and programs.Facilitates training of FPHOs and PHOs to achieve high performance.
Requirements: Your Expertise and Leadership
To thrive as a Public Health Operations Manager, we're looking for:
11. Formal qualification at diploma/degree level or equivalent in a relevant area of Public or Environmental Health, such as food safety, infectious disease management, pest control, health and safety or public health
12. Technical qualification in a relevant area of Public or Environmental Health, such as water safety, air system safety, pool & spa safety and management, or food safety
13. Extensive experience in Environmental or Public Health role managing public health programmes/operations
14. Experience of managing a team, especially if some of those team members have worked remotely
About You: A Catalyst for Change
We believe that diversity enriches our team. We're interested in candidates who:
15. Demonstrate leadership skills
16. Communicate effectively across all levels of colleagues and stakeholders
17. Thrive in fast paced environment
18. Can travel to our ships as required
Why Join Us?
Working with us is about more than a job. It's about creating unforgettable holiday happiness for our guests and a fulfilling career for you.
Read our employee experience guide to learn more about life as a Carnival UK colleague.
Our benefits package reflects our commitment to your wellbeing:
19. Employee Discounted Cruising plus Friends and Family offers
20. Annual bonus
21. Extensive learning and development opportunities
22. Minimum 25 days leave, bank holiday allowance and holiday trading scheme
23. Employee-led networks
24. Employee Assistance and Wellbeing programmes
25. Recognition scheme with prizes and awards
26. Contributory Defined Contribution Pension scheme
27. Company paid private medical and dental insurance and health assessment
28. In-house Occupational Health help and access to digital GP
29. Life Assurance
30. Parental and adoption leave
31. Employee Shares Plan
32. Electric Car and Cycle to Work schemes
Ready to Lead?
If guiding a team within the Maritime Team here at Carnival UK to new heights excites you, we're eager to hear from you. Apply now to start your journey with us, where your performance-led leadership will make a difference in our shared success.
Recruitment Journey
For more information on your recruitment journey, please visit.
#LI-Hybrid
#CUK
#Job Functions:Other
#LI-KP1