Covering sites across Newcastle, Liverpool and Derby £60,000 - £65,000 per annum Company Car We’re seeking a dynamic Regional Director to join our specialist National Transport division, overseeing the 24/7 operation of a £11M portfolio across three key contracts. Reporting directly to the National Operations Director, you will take ownership of operational performance, ensuring that all contractual cleaning standards are consistently met and exceeded. Your leadership will be pivotal in driving efficiency, maintaining compliance, and delivering exceptional service to our clients. As Regional Director you’ll be: * Lead the operational delivery of cleaning services across all sites within your region. * Attend monthly and quarterly meetings with senior client stakeholders. * Monitor and review monthly KPIs to ensure consistent achievement of contractual standards. * Conduct site visits to assess quality standards and support ongoing improvement. * Oversee financial performance, including reviewing P&L statements and identifying cost-saving opportunities. * Ensure timely and effective responses to all client feedback and incidents, driving resolution within agreed timescales. * Support, coach, and develop your management team to meet operational and performance targets. As Regional Director you’ll have: * A proactive approach to identify possible drops in service at early stages, to eliminate major dips in service occurring. * The ability to implement solutions self sufficiently. * Proven experience of managing managers and the ability to coach and mentor managers, who are experiencing difficulties. * Commercial analysis and resolution proposing capability. * Financial experience for P&L, balance sheets and cashflow * Exceptional ability to create relationships and communicate at all levels, whilst not letting this compromise ability to make and take necessary tough action. What we offer you We believe in rewarding talent and creating a workplace where everyone feels valued. Here’s what you’ll get: * Employee Ownership – You are part of our success! * 33 days holiday (including bank holidays) * Company sick pay * Maternity and paternity leave support * 24/7 GP access, plus mental health, wellness, financial, and legal support * Two paid volunteering days per year – Give back to a cause that matters to you * Exclusive perks and discounts – More than 250 deals available * Ongoing training and development – From apprenticeships to leadership programs * Wellbeing, Diversity & Inclusion – Our Mosaic Committee and Mental Health First Aiders are leading the way * Recognition and rewards – Celebrating our shining stars all year round Our Commitment to Inclusion We are committed to creating a workplace where everyone belongs. As an inclusive and equal-opportunity employer, we welcome applicants from all backgrounds and experiences. We believe that diversity drives innovation and excellence, and we strive to build a culture of respect, fairness, and opportunity for all. Reasonable adjustments Please let us know if there are any adjustments, we can make to support you during our recruitment process. We’re happy to help… Please note that security clearance (DBS) and drug tests are required for this role