Head Baker - Job Specification Salary: £45,000 Shifts: 15:30-02:00, 5 days out of 7 Accommodation: Live‑in available Reports to: Executive Baker We are seeking an experienced Head Baker to lead a night‑shift bakery team producing high‑quality breads and viennoiserie for multiple retail and hospitality outlets. This role requires strong leadership, exceptional product standards, and a passion for continuous improvement. Key Responsibilities Food Production Lead and manage a team of night‑shift bakers producing a range of organic breads and viennoiserie. Maintain the highest standards of product quality across all bakery items. Drive continuous improvement and collaborate with the Executive Baker on new product development. Support the implementation of food safety, traceability, and quality processes in line with internal standards and external accreditation requirements. Operations Allocate staff effectively based on business needs and communicate rotas in advance. Participate in annual HACCP reviews. Ensure cleaning schedules are followed consistently. Maintain a safe working environment and ensure full compliance with Health & Safety regulations. Adhere to internal technical standards and external audit requirements, addressing any food safety issues promptly. Financial & Operational Accuracy Manage daily recipes, stock counts, and production records to ensure financial accuracy. Achieve order fulfilment rates above 98% through effective scheduling, staffing, and stock management. Oversee production processes to minimise wastage. Support the Executive Baker in meeting financial targets through careful cost control. People Management Line‑manage, motivate, and develop the night‑shift bakery team. Complete all people‑related administration and processes on time. Deliver training, coaching, and performance reviews to support staff development. Ensure all team members complete mandatory training. Work with the Executive Baker to propose and implement improvements to equipment, processes, and staffing. Performance Targets Order fulfilment above 98% Wastage levels below budget Achievement of national/international product awards Customer review scores above 3.8 Successful external audits (e.g., food safety accreditations) Maintenance of pest control standards Sales performance above budget EBITDA performance above budget Zero product recalls Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.