At Toolstation, we're not just interested in what you can bring to us today. We're also interested in developing your talents, so you can grow with our business and become one of our leaders of tomorrow.
You'll be the face of Toolstation, making a fantastic first impression, building long-lasting relationships, and going above and beyond to make our customers happy. This isn't your average retail role. It's much more than just a store job. As a retail supervisor, you'll serve customers, support the Store Manager, check deliveries, pick items from the warehouse, and stock shelves. The role can be hot in the summer and cold in the winter, but if you take pride in your work and your team's efforts, our customers will notice and appreciate us more.
Day-to-day responsibilities
1. Supporting: Standing in for the Store Manager when needed, motivating and engaging the team, and coaching to grow sales and meet targets.
2. Mucking in: Checking and unpacking deliveries, stocking shelves, cleaning the branch, and preparing orders.
3. Delivering great service: Providing excellent customer experiences with a smile, even during busy times, and coaching the team to do the same.
4. Building relationships: Asking questions to understand customer needs and ensuring they leave satisfied.
5. Creating a positive work environment: Maintaining product availability, high standards, and a workplace where everyone enjoys coming to work.
6. Hard work and passion: No retail experience necessary; focus on delivering great service, and we'll teach you the rest.
7. Teamwork: Willingness to get involved and support colleagues.
8. Positive attitude: Ensuring customers have a great experience.
9. Reliability: Being dependable, flexible, and friendly.
10. Authenticity: Bringing your true self to work and letting your personality shine.
About Toolstation
We're one of Britain's fastest-growing multi-channel retailers of tools, accessories, and building supplies, part of Travis Perkins plc. We serve trade professionals, home improvers, and self-builders, offering more than just tools. Our store expansion and group diversity provide opportunities for ambitious individuals to grow with us.
How to apply
If you're interested, visit www.toolstationjobs.com or click apply. We are committed to employing the best qualified candidates and providing equal opportunities for advancement, promotion, and training, regardless of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.
Benefits
* 22 days' holiday plus Bank Holidays
* Company pension scheme and life assurance
* Bonus scheme
* Cycle to work scheme
* Save and buy as you earn
* 20% employee discounts across all Travis Perkins companies
* Financial education and support
* Recognition awards
* Discounts at over 1000 retailers
* Family-friendly policies on maternity, paternity, adoption, and surrogacy
#J-18808-Ljbffr