Ready to make an impact with data? Join Thames Water as a Data Analyst in our Credit Risk Analytics team and help shape smarter, faster decisions that drive real results.
What you’ll be doing as a Data Analyst
* Lead the development of credit and portfolio MI to support strategy changes through data insight and performance analysis.
* Monitor key portfolio data and provide regular reporting, including deep dives to understand trends and variances.
* Provide insight to support the Bad Debt Transformation programme, recommending improvements and tracking impact.
* Support the transition to a data lake, creating new SQL‑driven reporting tools and maintaining strong data governance.
* Work closely with stakeholders to promote data‑driven decision‑making within the Income function.
* Act as a subject matter expert in credit risk and collections, shaping and improving strategic execution.
Swindon‑based, with one office day every Tuesday.
What you should bring to the role
* Experience in a data analytics role, turning data into real‑world results and driving smarter business decisions.
* Strong SQL skills – confident in writing efficient queries and building clear, reliable reports.
* Great with Excel and other Microsoft Office tools to support everyday analysis and communication.
* A natural collaborator – able to work across teams and translate complex data into simple, actionable insights.
* Hands‑on experience with Power BI and exposure to cloud data platforms like Azure Data Lake, AWS or Google Cloud.
* Knowledge of credit risk, utilities, or financial services is a bonus.
* A degree (or equivalent experience) in a data‑focused subject, with skills in Python or R as a nice‑to‑have for data modelling and visualisation.
What’s in it for you
* Competitive salary from £48,000 to £55,000 per annum.
* 26 days holiday per year, increasing to 30 days with the length of service (plus bank holidays).
* Performance‑related pay plan directly linked to company performance measures and targets.
* Generous Pension Scheme through AON.
* Access to a range of benefits to support your health, wellbeing and finances – from annual health MOTs to physiotherapy, counselling, Cycle to Work schemes, shopping vouchers and life assurance.
About Thames Water
We’re the UK’s largest water and wastewater company, serving over 16 million customers. We’re committed to building a better future for all – for our customers, communities, people and the planet.
As part of our family you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. We celebrate diversity and inclusion, and welcome applications from everyone. If you need any adjustments to the recruitment process, just let us know.
Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
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