🎯 Note: You must be London-based and able to work on-site (4 days per week) in our office, 3 min from North Greenwich station. No prior compliance expertise required.
Salary: £37,500 per year
## 💡 ABOUT US
EdgeComply is a modern product compliance partner for global brands. Our job is to help our clients make sure their products meet all the regulations in the markets they sell to. Common areas are safety testing, chemical restrictions and environmental rules. It also includes compliant labels and user manuals.
Why does product compliance matter? There are countless regulations that exist to prevent everyday products from causing harm to you or the environment. However, with the rise of e-commerce and globalisation, many growing brands are becoming increasingly overwhelmed with the variety of rules and need help.
Our clients are typically based in the US, Canada, the UK, and Europe, and their products sell globally.
## 👇 ABOUT THE ROLE
● Full-Time | 🏢 On-Site (London, Design District)
We’re hiring a client-facing Project Manager to keep projects running smoothly and clients happy.
You’ll be the link between our clients and global compliance experts: moving projects forward, making sure deadlines are met, and ensuring that communication is clear and professional every step of the way.
This is a critical role that requires sharp organisation, excellent communication skills, and a strong sense of ownership.
## 🛠️ YOUR RESPONSIBILITIES
🔄 Project Management
Plan, track, and manage timelines to ensure projects are delivered on time and with high quality.
🚀 Momentum Ownership
Identify and resolve roadblocks, keep projects moving, and adjust plans as needed to meet client expectations.
🤝 Client Communication
Act as the first point of contact for clients. Prepare agendas, lead calls, respond to messages, and ensure clients feel supported and informed.
👥 Team Coordination
Distribute tasks among our global team of compliance experts and manage internal deadlines.
🔍 Quality Assurance
Review deliverables (e.g., compliance documents, project files) before they are sent to clients.
🗂️ Operational Support (no compliance background required)
* Collect supplier documents (certifications, test reports, etc.)
* Review labels, user manuals, and product data for completeness
* Organise project files and workspaces (Airtable, Google Sheets)
* Coordinate product lab testing with external labs
## 🎯 WHAT YOU ARE MEASURED BY
* CLIENT HAPPINESS: Clients feel well-supported, informed, and confident throughout the project.
* PROJECT COMPLETION TIME: Projects move forward quickly and are delivered within agreed timelines.
* REPEAT REVENUE: You impress clients, which makes them want to continue working with us.
## 🧠 WHO YOU ARE
* HIGHLY ORGANISED: You can juggle multiple projects without dropping details.
* EXCELLENT COMMUNICATOR: You write and speak in clear, professional English.
* HIGH STANDARDS: You naturally hold yourself (and others) to a high bar of quality.
* ACTION-ORIENTED: You move projects forward without waiting for permission.
* COOL UNDER PRESSURE: You stay calm when timelines get tight and priorities shift.
* CLIENT-SMART: You understand how to create a positive, professional client experience.
## ☕ LOGISTICS
This is a full-time, on-site role.
* Minimum 4 days/week in our office at the Design District (easy 3-minute walk from North Greenwich station)
* 12 min Waterloo ⇄ North Greenwich | 8 min Stratford ⇄ North Greenwich
* Flexibility for occasional remote work
* Occasional evening calls with West Coast US clients (8–9 pm London time)
## WHAT YOU GET
* 💰 Uncapped Bonuses: Unlock additional compensation based on performance.
* 🚀 Startup Atmosphere: Things are moving fast with lots of room to grow personally and professionally
* 🌟 Rapid Ownership: Real responsibility, and direct impact on client success.
* 🏢 Inspiring Workspace: Spacious, light-filled studio in one of London’s most creative hubs.
* 🧘 Flexibility: Occasional WFH, outcome-driven culture.
* 🧩 Variety: Work with ambitious brands from heavy machinery to toys and supplements.
* 🤝 World-Class Team: Join a growing company with a strong culture of professionalism, ownership, and respect.
* 💻 Tech Equipment: Company MacBook and any other equipment you need to perform.