Job Summary
The Royal Academy of Arts is seeking an experienced IT Systems Administrator to join our team on a 6‑month fixed‑term contract. The successful candidate will provide technical expertise for IT systems administration and upgrades, installing, maintaining and troubleshooting Windows servers and workstations, as well as supporting software platforms on site and in the cloud.
Responsibilities
* Provide technical expertise for IT system administration and upgrades, including installing, maintaining and troubleshooting Windows servers and workstations, both physical and virtual, and software platforms on‑site and in the cloud.
* Deliver third‑line support as allocated by the IT helpdesk.
* Administer and support technologies such as VMWare, Veeam, Office365, Exchange Online, Azure AD, Cisco switches and networking, Windows 11 workstations, and server 2016 and onwards configuration and maintenance.
* Provide on‑call support every third weekend from 10 am – 5 pm.
Qualifications
* Substantial experience as a Systems Administrator or in a similar role.
* Proficiency with operating systems, system administration tools and workstation support.
* Comprehensive knowledge of VMWare, Veeam, Office365, Exchange Online, Azure AD, Cisco switches and networking, Windows 11 workstations, server 2016 and onwards configuration and maintenance, and troubleshooting TCP/IP network issues.
* Excellent communication skills and an enthusiastic, friendly approach to working with users.
About The Company
The RA dates way back to 1768 when a group of artists and architects persuaded King George III to help them establish a society for promoting the art of design. Today the Royal Academy of Arts is a contemporary art organisation hosting internationally acclaimed exhibitions and investing in employee training and development, including Unconscious Bias, LGBTQ+ Awareness, Bystander, and Mental Health First Aid training, to foster a safe space for everyone. The RA also has Employee Network Groups, Ways In Groups, and an Employee Council that give every employee a voice and a way to feel heard by colleagues through the CEO.
Benefits
* Reciprocal Agreements with galleries across the UK
* Enhanced Pension with generous employer contributions
* 25 days annual leave, plus bank holidays
* Access to a virtual GP Service and Mental Health First Aiders
* Opportunity to work flexibly (Agile Working)
* RA Staff Council – where your views are heard and listened to
* Employee clubs: football, staff choir and more
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