Our client based in East Kilbride are looking for an Administration Assistant to join their team on a 12-month Fixed Term contract. The position will involve reviewing statements and collating information requests. The successful candidate will have previous experience in providing excellent customer service with excellent data entry, organisational and communication skills.
The salary is £24,320 plus bonus and benefits.
RESPONSIBILITIES
Investigate and update data that has been input into the system that may be incorrect or have missing info.
* Check and distribute Annual Statements to all customers with regulated agreements within the prescribed timeframe, also carry out amendments to generated statements when inconsistences are identified whilst carrying out sense checks.
* Manually generate Customer Statements requested by various branches across the business and review for accuracy, ensure amendments are made prior to issuing to the customer
* Validate that facility files and documents are complete, accurate, and free from errors.
* Identify and escalate any failures in the lending process to Governance.
ESSENTIAL SKILLS
* Good IT skills with experience of using MS Office
* Data entry experience
* High level of accuracy and attention to detail
* Effective verbal and written communication skills
* Effective organisational skills
* Experience of providing excellent customer service
DESIRABLE SKILLS
* Proficient in relevant computer applications such as MS Office
* Formal computer training
Unfortunately, due to time restrictions we cannot respond to every applicant, in the event that we haven’t contacted you within 48 hours please take it you have not been successful for this particular role, but your details will be kept on file and considered for all future vacancies.
We are an equal opportunities agency and welcome applicants from all backgrounds.
We are acting on behalf of the client as an Employment Agency in relation to this vacancy