Customer Service Administrator
Permanent
Near Blisworth (Car Driver required)
Fully Office Based
£25,000 per annum
We're looking for a proactive and organized Customer Service Administrator to support our client's Field Agents with their on-boarding, scheduling and administration. This Customer Service Administrator role is key in ensuring that client expectations, regulatory obligations, and internal standards are consistently met. If you thrive in a fast-paced environment and enjoy balancing administrative responsibilities with people-focused coordination, this could be your next challenge. Due to their location you must be a car driver.
Customer Service Administrator - What You'll Do:
* Play a pivotal role in the smooth operation of the Field Agent network.
* Acting as the first point of contact for Field Agents and client queries.
* Supporting the Field Agent Manager with briefings, engagement, and administration tasks.
* Maintaining up-to-date Field Agent records, including availability and compliance.
* Managing invoice queries and overseeing administrative processes.
* Supporting the Field Agents with scheduling and administration
Customer Service Administrator - What We're Looking For:
* Strong organizational and administrative skills.
* Excellent communication and interpersonal abilities.
* Attention to detail, particularly in compliance and record-keeping.
* Ability to manage multiple priorities in a fast-paced environment.
Customer Service Administrator - Why Join Us:
* Be part of a supportive team committed to compliance, excellence, and fair customer treatment.
* Opportunity to grow and take on additional responsibilities within the Field Agent network.
* Work in a role that balances administrative duties with meaningful people interaction.
Ascendant Recruitment is one of Milton Keynes and Northampton's leading recruitment companies, with PA/Administration, Customer Service, Human Resources, Finance, IT, Sales & Digital Marketing divisions. Ascendant Recruitment operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on our current vacancies please visit www.ascendantrecruitment.co.uk