Main Duties & Responsibilities To accurately and promptly carry out the instructions of the Registered Nurse (RN) who is professionally accountable for the delivery of care. To carry out duties as specified within the trusts Approved Core Task List (page 5) for Clinical Support Worker (working within assessed competence) To report to registered staff any patient that gives cause for concern or any observed changes in a patients clinical condition. To support patients emotional well-being by supporting positive conversations, actively encouraging participation in ward-based activities To accurately document all care delivered to patients, including recording documentation electronically on trust systems maintaining confidentiality at all times. To respond appropriately to clinical emergencies to ensure the patient receives appropriate care. Be aware of role in emergency situations and what actions should be undertaken. To be aware of and adhere to all trust policies / procedures / nursing guidelines when undertaking any activities. To make patients welcome to the clinical area and participate in the admission process under the supervision of registered staff. Provide and deliver a high standard of individualised personal nursing care. To keep the clinical area clean and tidy maintaining a safe environment To adhere to trust infection control procedures. To assist in the preparation of patients and equipment for treatment, investigations or procedures as directed by a RN. To chaperone/escort patients to other clinical departments and or NHS Units under the direction of the RN. To support relatives under the guidance of a RN. To assist with the discharge process for patients directed by RN and or member of Multidisciplinary Team (MDT) Management/ Organisational Responsibilities Ensure effective and efficient use of all ward/department resources. Provide leadership to all members of the ward, promoting effective team work. Be responsible for monitoring staffing levels and the skill mix to ensure that this is appropriate to meet the needs of patients, and taking initial action to rectify any identified deficits through ward manager/modern matron. Maintain a positive approach to achievement within the team. Ensure adequate provision and maintenance of equipment. Assist with the induction of new staff and students, acting as a mentor. Act as a role model giving guidance and support to other staff and students. Participate in problem solving related to work organisation. To ensure that patients and carers are aware of their current and ongoing health needs. To participate and promote clinical supervision.