Job Summary
We are seeking a friendly and organised Dental Receptionist to join our dental practice. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing administrative tasks efficiently. This role is vital in ensuring the smooth operation of the practice and enhancing patient experiences.
Duties
* Greet patients warmly upon arrival and assist with check-in procedures.
* Schedule appointments and manage the appointment calendar effectively.
* Handle incoming calls, answer queries, and provide information about services offered.
* Maintain patient records accurately and ensure confidentiality is upheld.
* Process patient payments and manage billing inquiries.
* Collaborate with dental professionals to ensure seamless patient flow throughout the day.
* Assist with administrative tasks such as filing, photocopying, data entry, and maintaining office supplies.
* Ensure the reception area is tidy and welcoming for patients.
* Pulling out notes for week(s) ahead and filling in relevant paperwork.
Requirements
* Previous experience in a receptionist or administrative role is preferred.
* Strong organisational skills with attention to detail.
* Excellent communication skills, both verbal and written.
* Proficiency in using office software and equipment (e.g., computers, printers).
* Ability to multitask in a fast-paced environment while maintaining a professional demeanour.
* A friendly disposition with a passion for providing outstanding customer service.
* Knowledge of dental terminology or procedures is an advantage but not essential.
If you are enthusiastic about contributing to a positive patient experience and possess the necessary skills, we encourage you to apply for this rewarding opportunity as a Dental Receptionist.
Job Type: Temporary
Contract length: 1 week
Pay: £13.00 per hour
Expected hours: 35 per week
Work Location: In person