Job description:
READY TO BE THE COMMERCIAL DRIVING FORCE BEHIND EXCEPTIONAL ORTHODONTIC CARE?
Ealing Dental Specialists is seeking an experienced Orthodontic Treatment Coordinator with proven sales excellence to spearhead our private patient growth and elevate treatment uptake across our comprehensive orthodontic services.
ABOUT EALING DENTAL SPECIALISTS
We are a leading private and NHS orthodontic practice in the heart of Ealing, renowned for delivering personalised, premium care to children and adult patients and those seeking alternatives to NHS waiting times. Our focus on clinical excellence combined with outstanding patient experience has established us as the go-to practice for discerning patients who value quality and convenience.
WHAT YOU WILL DRIVE
Lead Private Treatment Conversions
* Conduct compelling treatment consultations with adult patients and parents of young patients
* Present comprehensive treatment plans including Invisalign, traditional braces, and cosmetic orthodontic options
* Convert consultations into confirmed treatment starts through expert relationship-building and persuasion
Maximise Revenue Through Strategic Upselling
* Identify and promote complementary services including oral hygiene treatments and additional orthodontic options
* Build treatment packages that enhance patient outcomes while driving practice revenue
* Achieve and exceed monthly private treatment uptake and revenue targets
Own the Private Patient Journey
* Ensure exceptional patient satisfaction from initial consultation through treatment completion
* Manage CRM data, track conversion metrics, and provide regular performance insights to the Practice Manager
* Collaborate seamlessly with clinical teams to deliver a premium patient experience
THE IDEAL CANDIDATE
Essential Requirements:
* Proven orthodontic Treatment Coordinator experience with demonstrable success in private treatment conversions
* Strong commercial track record – comfortable with consultative selling, objection handling, and closing techniques
* Exceptional communication skills – articulate, persuasive, and naturally relationship-focused
* Proactive personality with genuine appetite for driving business growth and exceeding targets
* CRM proficiency and comfort with performance tracking and reporting
* Provide administrative and organisational support to the Manager
* Support daily operations to ensure smooth workflow
Personality Profile:
* Self-motivated and results-driven with strong sales mindset
* Confident presenter who thrives in face-to-face selling situations
* Empathetic communicator who builds trust while maintaining commercial focus
* Detail-oriented professional who takes initiative without constant supervision
WHAT WE OFFER
Competitive Compensation Package:
* Base salary: £32,000-£35000 per annum, depending on experience
* Attractive performance-based commission structure
* Clear pathways to impact practice growth and shape commercial strategy
Professional Environment:
* In-office role working directly with patients (no remote working)
* Report to experienced Practice Manager with oversight from the Business Owner
* Opportunity for role development and career progression
* Join a forward-thinking team that values initiative and commercial excellence
Ready to Transform Private Orthodontic Growth?
If you're an experienced orthodontic TCO with a proven commercial mindset and passion for driving results, we want to hear from you.
Apply now with your CV and a brief cover note explaining why you're excited about maximising private treatment success at Ealing Dental Specialists.
Job Type: Full-time
Benefits:
* Employee discount
* Flexitime
* Health & wellbeing programme
Job Type: Full-time
Pay: From £32,000.00 per year
Benefits:
* On-site parking
Work Location: In person