Systems Administrator Full Time, Permanent Monday to Friday 9am-5pm £30,000-£35,000 DOE Newcastle based We are seeking an experienced IT Systems Administrator to join our clients busy IT team. The ideal candidate will provide technical support to staff, manage user accounts, and support both cloud-based productivity tools and case management systems, including Proclaim. Key Responsibilities Provide IT support to staff across the organisation Support and maintain cloud-based productivity tools (e.g., Office 365, SharePoint) Manage user accounts and permissions in Active Directory and Azure Set up and maintain email accounts and mailbox systems Configure and support communication tools such as VoIP or video conferencing systems Provide support for Proclaim case management system Maintain IT security, including endpoint protection and monitoring Support local networks (LAN/Wi-Fi) and troubleshoot connectivity issues Install and configure hardware and software, including printers and peripherals Candidate Requirements & Attributes Strong experience supporting Office 365 and related applications Experience with Windows Server environments, Active Directory, and network administration Experience with Azure, Intune, and endpoint security tools Prior experience with Proclaim is advantageous Knowledge of firewalls and general IT security practices is beneficial Excellent organisational and time management skills Strong attention to detail and ability to prioritise tasks Able to work collaboratively within a team environment