Account Clerk 6 Months FTC
We are currently looking for an enthusiastic Account Clerk to support our Team Leaders and Account Managers with all things Tenancy. This is a hands on role, liaising with Landlords, Tenants and branches, providing top tier customer service.
You will be an ambassador for the LSL brand, demonstrating strong delivery of LSL EA Franchise values and positive behaviours in all interactions.
Key Duties & Responsibilities:
1. Supporting the delivery of departmental objectives and SLAs.
2. Pursuing opportunities to enhance personal knowledge, skills and expertise in the processes and procedures that are the responsibility of the CAD department.
3. Processing tenant and landlord accounts efficiently and effectively and always liaising in a courteous and professional manner when supporting Landlords, Tenants, and Franchisees with their enquiries.
4. Striving to deliver a world-class service to customers thus ensuring customer satisfaction levels and perception of the department are enhanced and maintained in all verbal and written correspondence.
5. Seek to resol...