Technical Baker – Nationwide (Head Office Wellingborough)
Listed in The Times Top Track 250 for mid-market growth consecutively for 5 years running, we manufacture a wide range of flours in some of the most technically advanced mills in the world. This ensures the highest levels of food safety and brand protection for our customers. We have built our reputation as a world class miller and market leader through significant capital investment and our close working relationships with our customers and suppliers. All of which is underpinned by our dedicated and highly skilled people.
We have a fantastic opportunity for an ambitious, forward‑thinking food professional to provide technical support & continuous improvement for our customers from day‑to‑day manufacturing support, EPD, NPD & Innovation, continuous improvements and troubleshooting. The hours of work for this role will total 40 per week, Monday to Friday, however flexibility will be required to meet business needs.
Key tasks and responsibilities
* Lead customer accounts, working and coordinating with colleagues throughout the business.
* Support the Technical Manager with customer presentations, training and product displays.
* Work closely with the sales team in maintaining and gaining new customer relationships.
* Innovation & Trends – keep up-to-date with the latest raw materials, processes and advances in the industry.
* EPD/NPD & Innovation support, must be able to organise and implement development test bakery and plant trials successfully.
* Trouble shoot and carry out root cause analysis with any product or process related issues.
* Developing new products and processes in response to customer or business briefs that maintain and grow a creative catalogue of products.
* Building strong relationships with our customers, using all methods of communication including face‑to‑face meetings and presentations, understanding the wants and needs of both our customers and the end user.
* Awareness of comparative products for all major retailers and brands.
* Presenting facts and ideas clearly and accurately to customers in a supporting role in both on‑site and off‑site presentations.
* Preparing product samples or internal or customer presentations.
* Support pre‑production and first production runs for all new products and re‑launches. Support post‑launch reviews.
* Ensuring continual improvement in Concept EPD/NPD and Innovation processes.
We offer a competitive salary, enhanced holiday entitlement, company sick pay, life insurance, EV/ULEV car scheme and cycle to work scheme.
In return we are looking for
* HNC/D level or above in Food Science or Food/Baking Technology
* Food industry experience in a customer‑facing role
* Full UK Driving Licence
* Excellent interpersonal skills
* A strong work ethic
* Flexibility to travel as required
Seniority level
* Entry level
Employment type
* Full‑time
Job function
* Management and Manufacturing
Industries
* Food and Beverage Manufacturing
If you wish to be considered for this opportunity please apply with your CV and covering letter to simon.curran@whitworthbros.ltd.uk.
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