Your new company Join a highly regarded and growing professional services firm based in the heart of Edinburgh. Known for delivering exceptional client service, this organisation prides itself on its collaborative culture, strong values, and commitment to developing its people. Their modern office environment in a central West End location offers an excellent setting for a driven Front of House Administrator to thrive while contributing to the smooth running of a busy office. Your new role As a Front of House Administrator, you will be the first point of contact for clients and visitors, ensuring a warm, professional welcome at all times. This is a varied and fast-paced position that combines front-of-house responsibilities and will include: Your responsibilities will include: Managing reception, greeting clients and visitors, and handling enquiries in person, by phone, and via email Operating a busy switchboard, directing calls, and taking accurate messages Coordinating meeting room bookings, preparing rooms, and providing refreshments Supporting day-to-day administrative tasks including document preparation, filing, and updating systems Maintaining client records within internal practice management software Handling incoming and outgoing mail, and liaising with suppliers where required Providing general office support to ensure the efficient and professional operation of the office This is an excellent opportunity for a proactive and organised individual who enjoys a client-facing role and takes pride in delivering outstanding service. What you'll need to succeed To be successful in this highly visible role, you will have: Previous experience in a receptionist, front-of-house, or administrative role within a professional office environment Strong communication skills, with a confident and professional telephone manner Excellent organisational skills and the ability to manage multiple priorities in a fast-paced setting Proficiency in Microsoft Office and general IT systems A positive, "can-do" attitude with the ability to work both independently and as part of a team High attention to detail and a commitment to providing exceptional client service What you'll get in return In return, you'll benefit from: A competitive salary and comprehensive benefits package A central Edinburgh office location with excellent transport links A supportive, friendly team environment within a respected professional services firm Opportunities for learning, development, and long-term career progression Access to employee wellbeing initiatives and additional reward schemes What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk