The Repairs Manager will manage and coordinate the Repair functions across the ASEA region.
Major Responsibilities
1. Owner of the end-to-end Repair offering across ASEA.
2. Responsible for defining, building, and implementing the overall Repair Strategy including Service Exchange.
3. Responsible for meeting KPIs in relation to customer quote delivery, financial performance, particular job cost or customer quotes and DIFOT.
4. Manage and lead the repairs team consisting of Repairs Coordinators, Repair Administrators, Planners and Technical Support Coordinators.
5. Acts as the deputy to the ASEA Service Center Manager, filling in when required.
6. Identifying new repair opportunities, building valuable partnerships, and expanding FLS market reach to drive revenue and company growth.
7. Maintain or develop standards, processes, procedures, whilst driving standardization within the repairs team.
8. Maintain positive relationships with our key customers and internal stakeholders.
9. Travel is expected in this role. Volumes will vary based on the requirements of the role
10. Any other duties as directed by your manager.
Knowledge, Skills & Experience
11. A commitment to Safety and fostering an inclusive work environment.
12. Be a Mining professional with a strong background in either engineering, metallurgy, plant operations, or services to the mining industry in the fixed plant arena.
13. A proven track record in managing the repairs of large industrial mining equipment.
14. Solid sales / business development experience within the region.
15. A good understanding of mining operations and the criticality of plant availability and planned maintenance.
16. Experience in working with customers to align the provision of FLS plant and equipment, through optimisation and digitisation, to give superior recoveries and outcomes.
17. Financial acumen and cost consciousness with a demonstrated history of cost-effective practices.
18. Excellent commercial knowledge, communication, and high-level negotiation and influencing skills (externally and internally) whilst maintaining an exceptional customer service attitude.
19. Ability to deliver in a fast paced, changing environment whilst maintaining a high attention to detail.
20. Logical thinking, creative problem solving, and sound decision-making skills with an emphasis on diversity and inclusion.
21. The ability to analyse the regional mining footprint and understand geopolitical and market forces.
What we offer:
22. Competitive remuneration package on offer.
23. Work-life balance with a flexible work schedule so you can focus on professional and personal priorities.
24. Since 1882, FLSmidth has operated successfully within a global environment.
25. Development and training within a respected global OEM company.
26. Access to salary packaging options to allow you to maximize your after-tax income.
27. Employee Assistance Program for employees and immediate family.
28. Purchased annual leave options.
29. Paid Parental Leave
30. Access to a recognition and benefits platform.
31. Involvement with community and charity initiatives.