Logistics and Warehouse Manager
Stoke:On:Trent, Staffordshire ST1
A GBP 45,000 : A GBP 50,000 per annum
Full time Permanent role
Working Monday to Friday 8am : 4.45pm
About the Role
Reporting to the Head of Operations Hawk 3 Talent Solutions are recruiting an experienced and driven Logistics and Warehouse Manager to lead a central warehouse and logistics operation based in Stoke:on:Trent, Staffordshire. This is a pivotal role responsible for ensuring the efficient, accurate, and safe handling of all goods in and out of the business, including customer returns and shipping activities. You will play a key role in developing best:in:class logistics practices, managing internal teams and third:party logistics providers, and ensuring full operational and commercial control of both internal and off:site warehousing.
This position offers the opportunity to make a significant impact on operational efficiency, stock accuracy, and customer satisfaction, while contributing to the companys financial and strategic goals.
Key Responsibilities
Warehouse Operations
* Oversee all goods:in and goods:out processes, ensuring accuracy, timeliness, and compliance with quality standards.
* Manage the packing and dispatch of spare parts, ensuring high levels of customer service.
* Coordinate the handling and resolution of customer returns in collaboration with internal departments.
* Lead stock control activities including stock takes, cycle counts, and reconciliation investigations.
* Work closely with the Finance team to monitor and reduce stock obsolescence and overall stock value.
* Continuously improve warehouse layout, racking systems, and inventory management processes.
Logistics Management
* Manage both domestic and international shipping operations, ensuring compliance with all relevant export/import regulations.
* Build and maintain strong relationships with external logistics providers, ensuring service levels, cost:effectiveness, and reliability.
* Oversee off:site warehousing operations, ensuring optimal space utilisation and profitability of customer cross:charged storage.
Team Leadership
* Lead, coach, and develop a small warehouse team, including team leaders, to foster a high:performance culture.
* Set clear objectives and KPIs, monitor performance, and provide regular feedback and support.
* Promote a culture of accountability, teamwork, and continuous improvement.
Compliance and Health and Safety
* Develop and implement robust processes and procedures to ensure operational efficiency and traceability.
* Ensure full compliance with health and safety legislation and internal standards.
* Lead incident investigations and implement corrective actions as required.
* Maintain accurate documentation for audits and internal reviews.
Skills and Experience
Essential:
* Proven experience in warehouse and logistics management within a manufacturing or distribution environment.
* Strong understanding of international shipping, customs documentation, and regulatory compliance.
* Demonstrated ability to improve warehouse processes and systems.
* Proficiency with ERP or Warehouse Management Systems (WMS).
* Strong leadership, communication, and team management skills.
* Commercial awareness, particularly in third:party logistics, storage cost control, and stock valuation.
Desirable:
* IOSH or NEBOSH Health and Safety certification.
* CPC or logistics:related qualification.
* Experience with Lean or Six Sigma methodologies.
Key Competencies
* Highly organised and detail:oriented.
* Strong analytical and problem:solving skills.
* Adaptable with a continuous improvement mindset.
* Effective communicator and collaborative team player.
* Commercially astute with a customer:focused approach.
Benefits
* Free Parking
* Pension
* Great culture
If you would like for the role of Warehouse and Logistics manager then please to m or call Deb on 07557803946
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