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Help desk analyst

Manchester
Permanent
Factory International
Help desk analyst
Posted: 12 February
Offer description

Reports to : IT Manager
Salary: £27,976.00 per annum
Contract :Permanent
Location : Manchester
Hours :40 hours per week (this is 8 working hours + one-hour unpaid lunch break eg 9am-6pm, 12- 9pm)
Closing Date :25 Feb 2026

CONTEXT

At Factory International we want to bring together a talented team of people, were looking for motivated and passionate people from all backgrounds and skillsets to join our diverse and supportive talent. Reaching out into every corner of Manchester and harnessing the talent and energy that is found across the city and beyond.

You dont need to have worked in the arts before, were looking for people who are good communicators, enthusiastic, and want to be part of something new.

At Factory International various pastoral support routes are in place including additional support for those with caring responsibilities and access to external professional support services with a focus on wellbeing. Flexible working, including part time and job-share options will be considered for all suitable roles.

JOB SUMMARY

Provide first and second-line helpdesk and technical support to all FI user groups, ensuring d...

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