Job summary
We are expanding our medical reception team and looking to recruit the right person, with the necessary skills and experience to deliver a high-quality service to our patients.
Main duties of the job
The ideal candidate should be highly motivated, enthusiastic and able to work under pressure.
We are looking for a customer focused, reliable, and hard-working individual with a can-do approach to their work.
You should have:
* office administration experience
* worked with the public in a front facing role and on the telephone
* excellent communication skills
* able to work well on your own and as part of a team
* Ideally have NHS primary care or equivalent experience
About us
We are a large practice of 22,000 patient list size. You will be joining a large, friendly and committed team of Doctors, Nurses and other healthcare professionals, and a team of reception and administrative staff.
Date posted
08 April 2025
Pay scheme
Other
Salary
£12.21 an hour
Contract
Permanent
Working pattern
Part-time
Reference number
A4876-25-0005
Job locations
808 Green Lanes
London
N21 2SA
Job description
Job responsibilities
Greeting in a pleasant and friendly manner all callers at reception.
Answering the telephone quickly and dealing with or redirecting enquirers.
Running the appointment system including making appointments and encouraging patients to use the check in system.
Recording messages and home visit requests in the appropriate book legibly and accurately.
Handing out repeat prescriptions to patients or their representatives.
Handling general enquirers and giving out test results or referring to a more experienced Receptionist or Doctor if in doubt.
Preparing repeat prescriptions and repeat sick certificates for Doctors to sign.
Person Specification
Qualifications
Desirable
* Emis Web and GP experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Winchmore Hill Practice
Address
808 Green Lanes
London
N21 2SA
Employer's website
https://www.winchmorehillpractice.nhs.uk/
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