* Immediate start
* Mon-fri With Biweekly Saturday shifts
About Our Client
Our client is a small-sized organisation in the property industry known for its customer-focused services and efficient operations. They are committed to providing a supportive and professional environment for their team.
Job Description
* Respond to customer inquiries via phone, email, or in person in a timely and professional manner.
* Resolve customer issues by liaising with relevant departments and ensuring a satisfactory outcome.
* Maintain accurate records of customer interactions and property-related details in the system.
* Assist with scheduling property viewings and coordinating with tenants and landlords.
* Provide updates and follow-ups to customers regarding their queries or ongoing cases.
* Collaborate with team members to improve processes and enhance the customer experience.
* Ensure compliance with company policies and property industry regulations.
* Support other administrative tasks as needed within the customer service department.
The Successful Applicant
* Previous experience in customer service roles, ideally within the property industry.
* Strong communication and interpersonal skills to engage effectively with clients and colleagues.
* Attention to detail and organisational skills to manage multiple tasks efficiently.
* Proficiency in using computer systems and software for record-keeping and correspondence.
* A proactive and solution-oriented mindset to address customer concerns effectively.
* Knowledge of the Worthing property market is advantageous but not essential.
What's on Offer
* Temporary role with the possibility of further opportunities within the company.
* Convenient location in Bylfeet with accessible transport links.
* Chance to develop skills in customer service and property management.
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