With offices across Belgium, Germany, the UK, Switzerland, the Netherlands, Italy and Ireland we provide a wide range of relocation solutions. We support expatriates and international companies with pre-hire orientation tours, home search assistance, school search, immigration, and settling-in services. We are now looking for a new team member to join our team in the United Kingdom as a INTERNATIONAL MOVE COORDINATOR (Remote or Hybrid) United Kingdom What you will do Oversee and manage the end-to-end international moving process Act as the primary point of contact for transferees, ensuring a positive customer experience Deliver pre-move briefings to relocating employees Communicate and clarify client policy terms with assignees Serve as the main liaison for HR partners and moving suppliers Maintain accurate records and manage case files Initiate and oversee third-party services selected from our supplier network Source and compare rates, select suppliers, and manage cost projections Oversee profit and loss management for each move Ensure timely, KPI-aligned invoicing and reporting Manage first-level escalations, resolving issues with professionalism Uphold consistently high levels of client satisfaction What will you bring to the role Previous experience international household goods moving Strong understanding of industry terminology and logistics 5 years in a customer service-focused role (preferably in the relocation/moving sector) Excellent written and verbal communication skills Highly organised, with the ability to handle multiple tasks and assignments simultaneously Ability to manage own workload under pressure Proficient in MS Excel, Outlook, and Word Proactive, professional and client-focused attitude What we offer A dynamic, international work environment Opportunity to be part of a growing business Ownership, autonomy, and a visible impact on client satisfaction Comprehensive training and onboarding A competitive salary and benefits package A supportive, ambitious, and collaborative team Hybrid or option for remote working Location This role is based in Maidenhead, United Kingdom - Hybrid or remote options available If you're ready to bring your international household goods moving expertise to a dynamic, people-first company – we'd love to hear from you. Apply now or message Sybille Goss directly to learn more! Apply Here