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Operations support coordinator

Reading (Berkshire)
Charity Link
Support coordinator
Posted: 23h ago
Offer description

Field Support Area Equipment Coordinator

📍 Head Office Based | 🕒 Full-Time (40 hours per week)


About the Role

We’re looking for a highly organised and proactive Field Support Area Equipment Coordinator to join our Operations team. This is a key role that ensures our field teams are fully equipped, supported, and ready to perform at their best.

Working closely with Area Managers, Team Managers, and Show Coordinators, you’ll play a vital part in keeping operations running smoothly - coordinating equipment, managing stock, and supporting day-to-day logistics across multiple regions.

If you thrive in a fast-paced environment, enjoy problem-solving, and love keeping things running like clockwork, this could be the perfect opportunity for you.


What You’ll Be Doing

* Coordinate and manage regional stock requests from field teams
* Ensure timely deployment of equipment in line with operational plans
* Track and maintain accurate equipment records using CRM systems
* Support new starters, leavers, and role changes with uniforms and equipment
* Attend regional team calls and provide operational updates
* Oversee Head Office maintenance and compliance logs, including H&S checks
* Collaborate with other coordinators to ensure seamless field support
* Monitor and replenish stock levels, consolidating regional needs
* Provide first-line support for tablet/device queries in the field
* Arrange travel and car hire when required
* Maintain health & safety standards, including fire alarm testing
* Manage fleet administration, including safety checks and accident reporting
* Record and track accidents and incidents using internal systems
* Support general office operations, including calls and visitor management
* Reconcile company credit cards and liaise with finance on discrepancies
* Assist the Operations Manager with projects and process improvements


What We’re Looking For

* Strong administrative or coordination experience
* Excellent organisational skills with high attention to detail
* Confident communicator with a professional telephone manner
* Strong interpersonal skills (written and verbal)
* Good IT skills, particularly Microsoft Word and Excel
* A proactive, can-do attitude with the ability to manage multiple tasks


Why Join Us?

* Be part of a dynamic and supportive operations team
* Play a crucial role in keeping field teams running efficiently
* Opportunity to contribute to process improvements and projects
* Varied, fast-paced role where no two days are the same

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