Established in 1955, BM Group is one of the largest steel stockholders, processors and premium partner of Architectural, Access and Safety products in the UK, with nearly 500 employees across our divisions – BM Steel, BM Architectural, SPS, IMS, Pulmans, Barclay & Mathieson and AFG.
As part of Marubeni-Itochu Steel Inc., we operate globally, offering a dynamic and fast-paced working environment where no two days are the same. Whether you're based at one of our busy depots, service centres or head office, you’ll be part of a company that values innovation and continuous improvement.
At BM Group, our people are our greatest strength. We’re proud to foster a culture built on our core values of Innovation, Inspiration, Collaboration, Integrity, and Excellence. We invest in our teams and provide opportunities for growth, development, and progression.
Role Description
This is a full-time, on-site role located in Morecambe for a Business Development Executive. The role involves identifying and acquiring new business opportunities through lead generation, building and nurturing strong client relationships, conducting market research to identify growth areas, and providing excellent customer service. The specialist will also engage with clients to understand their needs and recommend tailored solutions, contributing to company growth and customer satisfaction.
Key Responsibilities:
• Promote & develop new & additional sales in line with group strategic aims.
• Offer technical & commercial assistance to existing sales team, assisting them to identify and secure orders.
• Assist the Depot Manager in effectively managing existing customer base and help to develop and grow existing supplier/customer relationships.
• Conduct targeted customer site visits to raise brand awareness, highlight new products, services and special offers.
• Aid in the resolution of problems & disputes with customers.
• Give assistance and encouragement to the support of additional trade counter/collection type business. Identifying improvements, suggesting new product ranges and ensuring service levels are maintained.
• Produce thorough & detailed reports of all business development tasks undertaken, including visit & call reports.
• Process customer enquiries & orders in line with group pricing expectations.
• Liaise with Credit Control & Depot Management to ensure group Credit policies are adhered to and offer assistance in ensuring customer accounts are paid to terms.
• Support & mentor existing sales staff, providing coaching as/when needed.
• Any other sales/business Development tasks deemed necessary by Group Management.
Qualifications:
• Strong analytical skills to identify market trends and opportunities
• Effective communication skills to interact with clients and internal teams
• Experience in lead generation and market research
• Proven ability to provide excellent customer service
• Ability to work independently and as part of a team
• Proficiency with CRM tools and other business development software is a plus
• Prior experience in steel or related industries is advantageous but not essential as on the job sales training is given
Hours:
Mondays to Fridays, 8.30am - 5pm with 1 hour for lunch. (37.5 Hours per week)
Benefits:
25 days holiday, plus bank holidays
Annual performance bonus
Life assurance
Enhanced maternity and paternity pay
Tastecard
Free mortgage, legal and health advice
Free will writing service
Free health screening
Free eye tests
Development opportunities
Access to mental health first aiders
Employee referral programme
Pension scheme
Extra holiday for long service
Birthday day off
Special leave for significant life events, such as marriage, childbirth or adoption
Buy holiday scheme
Salary:
Competitive, depending on experience.