Job Purpose:
Own and manage the operations of the customers Critical environments, taking charge of both technical and account management responsibilities. Lead all Critical environment activities to ensure seamless service delivery and maintain continuous infrastructure uptime.
About the role
What you'll do:
1. Own the critical environment operations site wide, ensuring consistent and reliable service delivery
2. Deliver the requirements of the contract and Service Delivery Plans
3. Annual creation and presentation of contract budget
4. Oversee All the MEP infrastructure performance
5. Lead and mentor both direct reports and wider operations team, fostering a culture of continuous improvement.
6. Take ownership of key compliance and operational responsibilities, ensuring contractual adherence.
7. Conduct site audits, on operational activities to ensure contractual requirements are met.
8. Compile and present reports to customer to convey KPI / SLA adherence.
9. Lead innovative solutions and recommendations to improve building, plant, and system energy efficiency.
10. Develop and maintain transparent and collaborative relationships with client.
11. Manage compliance and escalations of any issues that affect the availability, health and safety and security of the site.
12. Adhere to all current company and Critical Engineering Management policies and procedures and to take an active approach in the continuous improvement of these procedures.
Who you'll be:
13. Proven experience of Data Centre Management
14. Served a full Technical Apprenticeship and hold a technical qualification (C&G HNC, ONC etc)
15. Strong Mechanical and/or Electrical Knowledge
16. Able to organise and manage own workload
17. Positive proactive attitude and can take ownership of the site
18. Aware of Data Centre critically and understand risk factor to site and operations
19. Good knowledge of Generators, Cooling systems and UPS systems
20. Hold a valid UK driving license
21. Good admin skills with Microsoft packages
22. Good interpersonal and communication skills
23. Eligible to obtain and maintain a high-level security clearance
At EMCOR UK, we embrace and celebrate diversity in all its forms.
We welcome applicants from all backgrounds and experiences, regardless of age, race, gender, sexual orientation, religion, disability, or any other characteristic that makes you unique. We believe that a diverse and inclusive workforce fosters creativity, innovation, and better problem-solving.
We encourage applications from all candidates and are committed to providing equal opportunities for employment and growth, supported by our inclusive policies and practices.
Join us in our endeavour to build a culture of mutual respect and equity, a place where every voice is heard, and every individual is championed.
Join us in building a better world at work.
EMCOR UK benefits
24. Industry leading maternity & paternity policies
25. Refer a friend scheme – worth £500 per referral
26. GEMS – Internal recognition scheme with vouchers for Amazon and retail/dining
27. Extensive learning & development opportunities, including opportunities for progression
28. Discount shopping, gym, mobile, family activities, insurance, dining experiences, car leasing and breakdown cover
29. Bike To Work Scheme
30. Health cash plan - Benefits covered include optical, physiotherapy and a health & wellbeing
31. Dental scheme
32. Access to health assessments
33. Employee Assistance Programme - Offering guidance and advice on Personal, Health, Legal and Financial queries