Estate Operations Manager Position
An experienced Operations Manager is required to oversee the day-to-day running of a high-profile commercial estate in Shoreditch.
This is an exciting opportunity for a skilled professional to take the lead on a flagship development and drive operational excellence. The ideal candidate will have the ability to manage complex service delivery, stakeholder expectations, and a large-scale urban estate.
The successful candidate will be responsible for managing a significant service charge budget and leading the performance of multiple third-party service providers.
* Develop and implement strategies to improve operational efficiency.
* Build strong relationships with occupiers and stakeholders.
Main Responsibilities
* Deliver facilities and building services ensuring seamless operations.
* Manage contracts across M&E, cleaning, security, front of house, and building fabric maintenance.
* Ensure full compliance with statutory, H&S, and internal policy obligations.
* Foster excellent occupier relationships and maintain strong communication channels.
* Monitor budgets and manage service charges.
* Oversee sustainability initiatives, utilities management, and emergency preparedness.