Job Introduction
Grounds Maintenance Coordinator
* 40 hours per week
* Monday - Friday
* Up to £14 per hour
* On site Parking
* Opportunities for career development
* Plus our Sodexo employee benefits package
1. Purpose of the Job
* To ensure that the site is maintained to the standard required by the client.
* To provide supervision and work in conjunction with members of the grounds team, organising and prioritising workloads of a routine nature on a daily/weekly basis as defined by the site Planned Maintenance system.
* Deal promptly with any other/priority works presented by the Sodexo Helpdesk and Internal/External Audits.
* Support and cover waste operative activities during demanding periods and/or absence.
4. Context and Main Issues
* Deliver a consistent level of service within the company's high standards, ensuring adherence to contract specifications and agreed performance, qualitative, and financial targets.
* Comply with Company and statutory regulations regarding safe systems of work, health & safety, hygiene, cleanliness, fire, and COSHH.
* Maintain compliance with QHSE and GxP procedures and legislation, ensuring audit readiness.
* Achieve 100% training compliance and highlight cost savings and innovation opportunities.
* Understand and comply with all relevant QSE legislation and statutory regulations, including client-specific hazards, and ensure staff are trained accordingly.
5. Main Assignments
* Take steps to ensure the security of company and client property and assets under your control.
* Maintain all grounds areas within contract scope to a high standard, including managing weeds, litter, and general soilage.
* Foster good client and colleague relationships and ensure all written communication maintains a professional image.
* Handle customer complaints by escalating them to the line manager when necessary.
* Comply with all Company policies/procedures and client site rules and regulations.
* Organise and manage ad-hoc requests and daily activities efficiently.
* Support and cover waste operative tasks during periods of high demand or absence.
6. Accountabilities
* Supervise and be part of a team to ensure the client site is maintained to the required standard aligned with the Grounds Audit metrics.
* Activities include, but are not limited to:
o Waste FEL bin collections using a forklift truck (FLT).
o General waste collections, movements, and processing, including future recycling activities.
o General porter duties, setting up meeting rooms, and furniture moves.
o Preparing the site for adverse weather (, sweeping rainwater to drains, snow/ice clearance, and gritting).
o Cleaning and maintaining the site (, sweeping leaves and debris, regular removal of weeds, moving items to waste, and general cleaning).
o Provide cover for the Waste Operator during absence.
o Carry out effluent analysis and report the results in coordination with the Waste Operator.
* Complete routine tasks and daily/weekly duties, as identified with the Manager, adhering to agreed timescales and standards.
* Report to the Manager at specified intervals to update on progress.
* Address reactive site Helpdesk jobs/issues within the agreed SLA/KPIs, ensuring completed job sheets are returned to the Helpdesk team within 48 hours.
* Ensure duties are completed following on-site policies and procedures, including risk assessments, method statements, COSHH, and Quality/GMP requirements.
* Wear full uniform and personal protective equipment (PPE) as specified, including safety shoes, gloves, and overalls.
* Review scheduled tasks and communicate with the Manager to ensure team alignment.
* Use approved products, equipment, and techniques according to health and safety protocols and risk assessments.
* Ensure all duties are performed to specifications, recording and reviewing results as necessary.
* Respond promptly to corrective actions or performance improvements, maintaining good communication with the Manager or GSM.
* Keep equipment and work areas clean, ensuring all tools and materials are stored in designated locations.
* Ensure compliance with relevant policies and procedures and undertake any other reasonable duties as assigned.
* Follow H&S standards and best practices in line with Sodexo/Client policies and procedures.
* Immediately report safety issues or equipment defects to the management team.
* Participate in training procedures and health and safety talks.
* Maintain a helpful and courteous attitude on-site and with colleagues and clients.
7. Person Specification
Essential
* Experience in coordinating multiple work tasks.
* Forklift Truck Licence and experience.
* Understanding of health & safety, risk assessments, and COSHH.
* Ability to complete paperwork accurately and follow written procedures.
* Ability to work without supervision as well as part of a team.
* Willingness and aptitude to be trained in any skill gaps, with a positive approach to learning.
* Self-motivated and flexible approach to the role.
* Strong interpersonal skills and ability to communicate effectively with customers, clients, and staff.
* Good time management and organisational skills.
* Ability to work well under pressure.
Desirable
* GMP knowledge.
* Experience in supervising staff.
* Experience in general site maintenance activities (, porterage, waste collection, cleaning, and adverse weather site preparations).
* Experience working on a manufacturing/industrial site.
* Experience of working as a banksman.
8. Competencies
* Innovation and Change: Provide ideas and efficiency options for continuous improvement.
* Brand Notoriety: Enhance the public image of the brand through excellent service delivery.
* Commercial Awareness: Understand and contribute to the commercial objectives of the organization.
* Employee Engagement: Motivate and engage staff to maintain high levels of performance.
* Learning & Development: Support personal and team development through ongoing training and development.