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Spa leisure guest services assistant

Wyboston
The Waterfront Hotel
Guest service assistant
Posted: 13h ago
Offer description

We are
excited to have the opportunity for someone to join our fantastic Spa Team as
a Guest Services Assistant.

The
successful applicant will be joining the team at Y Spa within
the Wyboston Lakes Resort, Bedfordshire. You will make a difference to
every guest and ensuring all our guests have a positive and memorable
experience at the spa and return many times is a key part of the role.

The role
covers all areas of the Spa to enrich the days through variety and upskilling.
It can include:


* Pool
water tests, health and safety walk rounds, tours, clearing and organising
towels and robes both clean and those needing laundering, day to day
cleaning of changing rooms, thermal area and upstairs facilities.

* Open
and close of the Spa, welcome and host our guests during their time with
us.


This role is
7 hours per week working on a Saturday with a 9pm finish time. Additional hours
may also be available.



What we’re looking for in this role.

·
Emergency Pool rescue duties. (training provided, but will need to be able to
swim)

·
Ability to manoeuvre trollies full of towels and robes and lift in and out of
delivery cages

·
Great communication skills

·
The natural urge to be helpful and be genuinely friendly

·
Someone who is reliable and able to work under pressure

·
Previous experience within a customer facing role and able to multitask

























·
A smile! Someone who likes people.

Why join our team…

Being a family-owned business, our people are what make Wyboston Lakes, and we want to make sure all our teams are happy at work.

Here is a snippet of all the great benefits we offer and that you would be entitled to for this role:

* Christmas Day and Boxing Day Off
* 3 Team Member Parties a year- Spring, Summer and Winter
* Apprenticeships- the opportunity to learn and earn at the same time
* Team Member Discount on golf, food, drink, bedrooms and our award-winning Y Spa
* Team Member Referral Scheme worth £300
* Free Meal Whilst at Work
* Access to Perkbox which gives you discounts on over 200 brands and shops nationwide from supermarket shops, cinema, and days out, just to name a few…
* Flexible Working
* Team Member Christmas Santa Lunch, Christmas Presents and Christmas Party
* Service Charge
We are committed to fostering a diverse, inclusive, and equitable workplace where everyone feels valued, respected, and supported. We believe that embracing different perspectives and backgrounds makes us stronger as a team and better in the service we provide. We welcome applications from everyone regardless of race, ethnicity, disability or background and are proud to be an equal opportunity employer.

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