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Work from home / remote charity fundraiser

Manchester
MI
Fundraiser
Posted: 15 September
Offer description

Overview

Work From Home Charity Fundraiser / Telesales Advisor at MI. This is a work from home role; a Bristol based charity fundraising call centre is expanding and requires creative and passionate people to join the team. The role is work from home indefinitely, with requirements for a decent Windows computer, USB headset with a microphone, and a reliable broadband connection.

Role details include a telephone interview with a script-based roleplay, weekly remote training sessions on Zoom, and training pay held back until completion of 120 hours of service.


Responsibilities

* Conduct outbound telesales activities or fundraising calls with focus on charity objectives.
* Input information into a computer and maintain accurate records during calls.
* Participate in weekly remote training sessions (Zoom) and complete assigned training hours.
* Adhere to call scripts during phone conversations.
* Achieve the weekly target of sign-ups and manage rolling performance targets.


Qualifications and requirements

* Recent call handling, outbound telesales or fundraising experience.
* Own a decent Windows computer and USB headset with a microphone.
* Reliable broadband connection (upload speed above 8 Mbps, download speed above 25 Mbps).
* Good communication skills on the phone and the ability to input information into a computer.


Compensation and schedule

* Pay rate starts at £12.35 per hour, rising to £12.70 per hour and then £13.05 per hour with strong performance and OTE opportunities. During training/graduation bay, pay is £12.21 per hour (usually for the first 2 weeks depending on performance).
* Work 8 hours per day (7 hours paid), five days a week between 12:00 and 20:00, with one Saturday 10:30–18:30. If you work Saturday, you receive a day off in the week.
* Target is 15 sign-ups per week; hitting target may earn an extra £2 per hour. Every sign-up beyond the minimum target is paid at £17.50 per sign-up.

Please note that due to the high volume of applications, it may not be possible to respond to everyone.

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