Overview
At Park Plaza, we believe in providing a hotel experience that is tailored to the individual and their needs. As our Night Auditor, you will be more than just the friendly face of Park Plaza. Your helpful, can‑do approach and passion for great service will create an amazing impression each and every time.
Responsibilities
* Actively participate in addressing complaints and resolving guest queries.
* Complete financial auditing reports and procedures.
* Adapt well to business needs, assisting with other departments such as Concierge, Housekeeping and Room Service.
* Possess a good command of English and have excellent communication skills.
* Share our values: Trust, Respect, Teamwork, Enthusiasm, Commitment & Care.
* Be available to work 5 days on 22:30 - 07:00 am.
* Have previous experience as a Night Auditor or Night Porter in a hotel.
Benefits
* Salary: £13.31 per hour.
* Two wellness days per year, with all team members having 30 days of holiday per year, including bank holidays, increasing with years of service.
* Heavily discounted hotel rates in Europe (extends to the Radisson Hotel Group and family & friends).
* F&B discounts at our restaurants and bars (for your whole party).
* Two free meals per day.
* Access to 40% of your pay before payday through Wagestream.
* Recommend a friend scheme – up to £750.
* Vitality at work scheme with great gym discounts & more.
* Ride to Work scheme & free cycling lessons.
* Benefit Hub – discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas.
* Free dry cleaning for work uniform.
* Annual Staff parties and events.
* Company pension plan & award-winning training.
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