We are a global video and lighting service provider with multiple locations across the UK and the US. We bring an unrivalled service and technical know-how to every project we deliver, supporting exhibitions, concerts, touring, conferences, theatre, TV, film and retail. We are seeking an experienced General Manager to lead and optimise our UK operations. Reporting to the Managing Director (EMEA), the General Manager will have full responsibility for the day-to-day operations, financial performance, and service excellence across the UK. This role ensures operational efficiency, cost control, and consistent delivery—enabling the Managing Director to focus on strategic growth and international expansion. Key Responsibilities Responsible for the management of the UK operations and growth of 4Wall in the UK Own budgets, cashflow, working capital, and cost control to deliver revenue and margin targets Drive operational excellence, process improvement, and high technical standards across AV disciplines Lead and develop senior operational teams, fostering a high-performance culture Ensure outstanding client delivery through close collaboration with project, technical, and sales teams Maintain full compliance with UK Health & Safety regulations and promote a strong safety culture Support strategic initiatives, transformation projects, and European growth Embed sustainability principles into daily operations and job delivery About you Proven senior operational or general management experience within live events, AV, technical services Strong financial and commercial acumen, including P&L and cashflow management Broad technical understanding across audio, video, lighting, and related systems Hands-on, organised, and resilient with the ability to lead under pressure A collaborative leader with strong communication and stakeholder management skills Ability and willingness to be physically present and visible in our head office Ability and willingness to travel internationally as required. This is a senior leadership opportunity for an experienced professional to take the next step in their career by shaping a high-performing UK operation within a growth-focused organisation. If you’re looking for your next challenge and bring the skills and experience required, we’d love to hear from you.