3 days ago Be among the first 25 applicants
This range is provided by Tes. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range Sheffield | Full-time, Permanent | Hybrid (3 days in the office, 2 days WFH)
We're on a mission to support schools and teachers with innovative, reliable solutions – and we’re looking for a skilled Payroll Support Specialist to join our Customer Operations team in Sheffield.
If you're a payroll pro who thrives on solving problems, delivering exceptional customer service, and wants to make an impact in education – this could be the role for you.
What You’ll Be Doing
As part of our dynamic payroll support team, you’ll:
Respond to payroll queries across multiple channels with professionalism and accuracy
Handle complex queries related to tax, pensions, NI, statutory leave, and deductions
Support year-end processes (P60s, P11Ds), and validate Year-To-Date data
Be a go-to technical expert on payroll and statutory requirements in the education sector
Collaborate with internal teams and external partners to deliver seamless support
Coach colleagues and contribute to continuous improvement in service delivery
Drive excellence in customer experience, aligned with KPIs and payroll compliance
What You’ll Need to Succeed:
3+ years’ payroll experience (education sector a bonus!)
Preferably a professional payroll qualification (CIPP or equivalent)
Solid understanding of statutory deductions and payroll legislation
Confident communicator and natural problem-solver
Skilled in handling software systems and data validation
Calm under pressure, helpful, and ready to go the extra mile
GCSEs A*-C in Maths and English + A-levels preferred
What You’ll Get in Return:
25 days annual leave (rising to 30!)
Modern, central Sheffield office with hybrid flexibility
️ Discounted city centre parking
Access to a full suite of lifestyle and wellbeing perks via My Benefits World
At Tes, we don’t just serve the education sector, we champion it. Our team is united by a shared purpose and empowered by cutting-edge tools and a supportive culture.
Ready to support the people who support our schools?
Apply now and help us power the future of education.
Seniority level Seniority level Associate
Employment type Employment type Full-time
Job function Job function Customer Service and Administrative
Industries Education Management and Software Development
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