About The Role
We are seeking an organised and proactive Office Administrator to support the smooth day‑to‑day running of the office. This is a varied, client‑facing role requiring excellent communication skills, flexibility to cover holidays, and a willingness to travel to other office locations when required.
The successful candidate will be confident dealing with clients, highly organised, and comfortable managing multiple administrative tasks in a busy office environment.
Key Responsibilities
Office Administration (Primary)
* Coordinate daily office operations to ensure an efficient and professional working environment
* Manage daily incoming and outgoing post, including sorting, distribution and external mail handling
* Maintain accurate records, filing systems and office documentation
* Order and manage office supplies and liaise with the Group Operations Manager
Client & Visitor Support
* Act as a professional and welcoming first point of contact for clients, visitors and callers
* Handle client enquiries confidently and courteously, escalating where necessary
* Support meeting arrangements, including room bookings and refreshments
Support & Coordination
* Provide administrative support to teams across the business if capacity allows
* Cover colleagues’ duties during holidays and periods of absence, ensuring continuity of service
* Support between offices, including occasional travel to other locations
* Assist with ad‑hoc projects and administrative tasks as required
About You
Skills & Experience
Essential
* Previous experience in an office coordination or administrative role
* Confident and professional manner when dealing with clients and external contacts
* Strong organisational skills with the ability to prioritise workload effectively
* Excellent verbal and written communication skills
* Proficient in Microsoft Office (Word, Outlook, Excel)
* Flexible approach to work, including holiday cover and varying responsibilities
* Willingness and ability to travel occasionally to other office locations
Desirable
* Experience supporting multiple teams or offices
* Knowledge of facilities or office management processes
Personal Attributes
* Reliable, adaptable and proactive
* Approachable with a positive, can‑do attitude
* Able to work independently as well as part of a team
* Comfortable in a busy, client‑focused environment
Working Hours
* Full‑time, Monday to Friday 8.30 – 16.30
* Flexibility required to meet business needs and cover holidays
Benefits
* Scottish Widows Pension Scheme
* Bonus scheme
* 28 days annual leave (plus public holidays)
* Happy People / Perks at Work benefits portal
* Cycle to Work scheme
* Life Assurance
* 1/3 gym membership contribution
* Flu vaccinations
Equal Opportunities Statement
As HCR is an equal opportunities employer, we don’t just accept differences, we celebrate them. We want to attract a diverse and ambitious workforce that reflects all backgrounds and skills to create a workplace that is supportive and inclusive, recognises and nurtures talent, and which works together to achieve the best outcome for our clients.
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