Company description: Location: Addlestone,England,United Kingdom Job ID: 81693 We Elevate Quality of urban life Our elevators, escalators, and moving walks safely transport more than twobillion of us up and down buildings and across transportation hubs every day. As part of the Schindler team, youll discover meaningful work that enhancesquality of life for communities, and contribute to making places moreaccessible, inclusive, and sustainable for all. We combine innovation, safety, and high ethical standards, ensuring respectboth among colleagues and for the world around us. By joining us, you dontjust become part of our success story; you help shape the future and continueour rich legacy that started back in 1874. Job description: We are currently recruiting for a Field Manager to join the Team based out of our Addlestone Office covering London & The South. The successful applicant will be responsible for responsible for supervising the installation process and ensuring that the necessary measures to reach installation targets are in place. Their primary aim is to deliver the completed product to the customer within the parameters set, ensuring costs and quality are not compromised in doing so. The NI Field Manager is accountable for the pre-contract maintenance and the handover process, ensuring that these are managed in line with customer expectations and best practice customer service.This is a permanent and full time role. Duties & Responsibilities: Plan and coordinate direct activities of the Engineers in his/her group to deliver the Company's business objectives (i.e. customer satisfaction, operational results, quality, efficiency metrics etc.) Ensure labour planning and appointment of Sub-Contract labour as required Proactively and promptly address any problems that arise on site Analyse root causes for any deviations from business plan/product and ensure follow up corrective actions/submission of CARs Timely submission and management of fitters timesheets Responsible for actioning and closing out retrofits Safety audits, safety walks and near miss reporting all in line with the safety manifesto Accurately maintain on a weekly basis, SAP and Work to lists (WTLs) in conjunction with admin team Raising and chasing all claims requests via the claims co coordinator, and return of materials to group when required All fitters recruitment and training, development and disciplinary matters Timely planning and organising of all deliveries of materials and tooling to site In conjunction with the Projects Manager, agreement of sub-contract Modernisation costs and submission of quotations to the Projects Manager Raising of all standard letters with admin team and maintaining contract tracking sheets Booking of all tests/re checks/technical assists and closing out items identified on OILs Timely submission of all handover documentation of completed lifts to customer and EI, adhering to company processes Ordering of local materials as required Regular site visits to check progress of Modernisation and discuss any issues with the customer All MDC design approvals as required in conjunction with the Project Manager Ensure all fitters and Sub Contractors are fitter certificated Regular coordination meetings with Projects Managers Management of all PPE and workwear for Fitters and Sub Contractors Management of fitters hand tools Accident investigations and submission of accident reports Approval of all submitted CARs prior to submitting to admin for processing Agree in conjunction with the Projects Manager any additional costs submitted by Sub Contractors Timely submission of all day works and variation orders to the Projects Manager Actively promote a safety culture by being a role model for safe working practices and ensuring the application of health and safety guidelines by direct employees and sub-contractors Build relationships with customers by acting as point of contact and establishing regular communication to ensure that customer expectations are managed, and any issues can be resolved efficiently and effectively Follow the Fulfilment process to develop and promote the company Modernisation plan to the required high standard All employees are required to work in accordance with established Company Occupational Health and Safety policies and procedures to ensure compliance with current Irish legal requirements Profile description: Candidate Requirements: Possess a NVQ or HND Experience proven experience as an installation engineer Experience of managing a small team Successful track record of achievement and delivery Proven ability to obtain results through effective team management and motivation of team members An awareness and experience of managing Health and Safety regulations and processes Having a sound knowledge of the N.I. Business within the Lift Industry is desirable Ideally experienced in all aspects of lift installation with a good knowledge of current standards and legislation Full valid driving licence Site Managers Safety Training Scheme Certificate or equivalent (may be gained once in role) Safepass card holder Possess the creative ability, energy and drive to develop and implement strategies to meet and exceed financial and non-financial objectives A good commercial awareness, being able to mitigate problems arising Excellent communication, customer service and man management skills A working knowledge of SAP processes is desirable Sound lift knowledge and ability to read and understand technical drawings Ability to plan, organise and follow up to ensure compliance to agreed action plans Innovative and proactive approach to work with high attention to detail and the ability to work under pressure