Arriva is a leading European passenger transport partner, operating in 11 countries across the UK and Europe. The company employs around 35,000 people, delivering more than 1.5 billion passenger journeys connecting people and communities safely, reliably and sustainably. We have strong roots dating back to 1938, an ambitious growth and sustainability agenda, and a continuously developing relationship with I Squared Capital – a global infrastructure investment fund manager - who acquired Arriva in 2024. T h e G r ou p Dir e ct o r of BI ( B us i n e s s I n tel l ig e n c e ) a n d Da t a is a key mem b e r of Arri v a ’ s G r ou p IT Lea d e r sh ip Te am, p la y i n g a v it a l r o le in s h a p i n g a n d d e li ve ri n g t h e e n ter p ri s e - w i d e d a t a s tr a tegy. W h ile t h is r o le d o e s n ot h a v e d ir e ct r e p ort s, it r e qu ir e s s tr o n g i n f l u e n cing s kil l s a n d t h e a b ility to w ork colla b orati v e ly w ith Da t a Pla t f o r m a n d BI Pr odu ct teams to ac h i e v e r e su lt s. T h e su cc e ss f u l ca nd i d a t e w ill s e t t h e s t and ard f or t e c hn ology l e a d e r sh ip w it h in t h e team, ac t i n g as a r o le m o d e l t h r ou gh t h e ir e x p e rt i s e, v i s io n, a n d h ighly colla b orati v e a pp r o ac h. T h is l e a d e r is r e sp o ns i b le f or e nsu ri n g t h at rigor ou s d a t a go ve r n a n c e, qu ali ty, acc e ss i b ilit y, a n d s e c u rity are m ai n t a i n e d a cro s s t h e orga n i s a t io n. By f o s tering a c u lt u re of d a t a - d ri v e n d e ci s io n -m a k i n g, t h e G r ou p Dir e ct o r w ill h e lp tr ans f orm Arri v a i n to an i n s igh t - d ri v e n bus i n e ss, d e li v e ri n g a ctio n a b le an al y tics an d supp orti n g s t r a t e gic g o al s. Direct responsibilities: • En ter p ri s e Da t a Str a tegy: D e v e lop a n d o w n Arri v a ’ s d a t a s tr a tegy, en su ri n g i t alig n s w ith compa n y o b je c ti ve s a n d p o s iti o n s d a t a a s a s tr a t e gic a s s e t f or bus i n e s s growt h. • Role M od e l T e c hn ology L e a d e r sh i p : D em o ns tr a te a n d p r o m ote e x e m p lary tech n ology l e a d e r sh ip s kills as a v i s i b le mem b e r o f t h e G r o u p IT Lea d e r sh ip Te a m, s e t t i n g h igh s t and a r d s for i n n o v a t io n, i n tegrit y, a n d c o lla b o rati on. • D e li v e r T h r ou gh I n f l u e n c e : A c h i e v e r e su lts b y p art n e ri n g w ith Da t a Pla t f orm a n d BI Pr odu ct te a m s, l e v e raging t h e ir e x p e rti s e to de li v e r i m p ac t f u l d a t a a n d BI i n iti a ti v e s wit h o u t d ir e ct line ma n age m e n t. • Cro s s - Bu s i n e s s Colla b orati o n : W o rk w ith key l e a d e rs f r o m acr os s Arri v a ’ s bus i n e ss e s to i d e n tify a n d r e ali s e o pp ort un ities w h e re d a t a a n d i ns ight can d ri v e bus i n e s s impr ov eme n t a n d o pe rati on al e xc e l l e n c e. • Da t a G o v e r n a n ce a n d Co n tr o l: G u i d e t h e d e v e lo p me n t a n d a dh e r e n ce to r obus t d a t a go v e r n a n ce p ractic e s, e nsu ri n g d a t a i n tegrit y, complia n c e, a n d effe cti v e d a t a s te w ar dsh ip th r ou g h o u t th e o rga n i s a t io n. • Bu s i n e s s I n tellig e n ce Sol u ti o ns : Lead t h e a d o p ti o n a n d e nh a n c eme n t of BI s ol u ti on s t h at are s cala b l e, se c u r e, a n d t a ilored to t h e o r ga n i s a t io n ’s e v ol v i n g n ee ds. • Da t a Q u ali t y a n d Acc e ss i b ilit y : O v e r s e e i n iti a ti v e s t h at g u ar a n tee acc u rate, ti m e l y, a n d e a s ily acc e ss i b le d a t a to supp ort e v i d e n c e - b a s e d d e ci s io n s at e v e ry l e v e l of t h e bus i n e ss. • I ns ight D e li v e r y : T ra ns f orm compl e x d a t a i n to ac t io n a b le i ns igh ts, r e p ort s, a n d p e r f orma n c e me tr i cs to e n a b l e s tr a teg i c p la nn i n g a n d o p e r a ti on al i m p r ov eme n t s. • I nn o v a t ion a n d A d o p ti on : E n co u rage th e ex p lor a ti o n an d impl e me n t a ti o n o f n e w BI a n d d a t a tech n ologi e s a n d me t h o d ologi e s, e nsu ri n g Arri v a r em ai n s at t h e f or ef r on t of d a t a - d ri v e n v al u e crea t io n. • Cul tu re & Ch an ge L e a d e r sh i p : Ch a m p ion a c u lt u re of d a t a literac y, a n al y tics a d o p ti on, a n d e v i d e n c e - b a s e d d e ci s io n -m a k i n g a cro s s th e o rga n i s a t io n. • St a ke h ol d e r En gage me n t: S e r v e as a t r us ted a dv i s or a n d c o lla b orati v e p art n e r to bus i n e s s l e a d e r s, f acilit a ti n g alig n me n t b e t w ee n tec h n ology a n d bus i n es s o b je c ti v e s. Knowledge, skills and experience: • Bac h e lor ’ s or Ma s ter’s d e gr e e in Co m pu ter Sc i e n c e, D a t a Sc ie n c e, Bu s i n e s s A n al y tic s, I n f orma t ion S ys te m s, or r e la t e d f i e l d ; an M B A or s i m ilar a dv a n c e d qu alificati o n is a p l us. • Si g n i f ica n t e x p e r i e n ce l e a d i n g d a t a, BI, or a n al y tics i n iti a ti v e s — p artic u larly t h r ou gh i n f l u e n ce an d c o lla b orati o n ra th e r t h an d ir e ct line ma n age m e n t. • R e l e v a n t b ac k gro un d w it h in Arri v a ’ s core i ndus tries (tr an s p ort a ti on, m o b il i t y, or related sectors) is essential. • D em o ns tr a ted e x p e rti s e in en ter p ri s e d a t a go v e r n a n c e, BI s tr a tegy, a n d larg e - s cale an al y tics p r o gram me s. • Str on g k n o w l e d ge o f l e a d i n g B I p la t f orm s, d a t a arc h ite c t u r e, a n d complia n ce ( e. g., G DPR). • Pr ov e n tr a ck r e cord of tr ans la t i n g compl e x bus i n e s s c h alle n g e s i n to ac t io n a b le d a t a s ol u ti o n s • O u t s t and i n g com m un icati on, i n ter p e r s o n al, a n d s t a ke h ol d e r m a n age m e n t s kill s, w ith a c o lla b orati v e an d e n gagi n g lea d e r sh ip s t y l e. • Co m m it m e n t to co n ti nu o u s i m p r ov e m e n t a n d f o s tering i n n o v a t ion amo n g p ee rs a n d p art n e r s. Key attributes: • Str a teg i c v i s ion an d bus i n e s s i ns ight • Te c hn ology lea de r sh ip an d ro l e modelling • Influence and collaboration across teams • Analytical thinking and solution orientation • Clear communication of complex topics • Resilience and adaptability • Operational excellence and delivery focus T h is p o s iti o n r e p orts d ir e ctly t o t h e G r ou p Chief I n f orma t i o n O ff ic e r ( CIO) a n d is an ac t i v e m e m b e r o f t h e G r ou p IT L e a d e r sh ip Te am, w or k i n g clo s e ly w ith Da t a P la t f orm a n d BI Pr odu ct teams an d c o lla b orat i n g wi d e ly a cro s s a ll Arri v a bu s i n e s s un it s. T h is j o b d e s cri p ti o n s e t s o u t t h e m ain du ties a n d r e sp o ns i b ilities of t h e j o b - h ol d e r. It d o e s n ot co ns ti t u te an e x h a u s ti v e or compr e h e ns i v e d e s cri p ti o n of du ties a n d t h e j o b h ol d e r w ill b e r e qu ir e d to carry o u t a n y a dd iti on al t a s ks a s a n d w h e n r e qu e s t e d to d o s o b y t h e ir m a n ager. R e sp o ns i b ilities a n d du ties m ay al s o c h a n ge in lig h t of f u t u re bus i n e s s n ee d s a n d pe r s o n al d e v e lo p me n t. The closing date for applications is Wednesday 17th September 2025. Arriva Group reserves the right to close this vacancy early.