Job overview
The purpose of this post is to actively manage the administrative processes of all patient pathways, ensuring a smooth and efficient service for patients referred to the Hospital at Home service, coordinating all Hospital at Home ward wounds and MDT meetings, supporting the multidisciplinary team, and providing an effective and efficient administration service across all patient and digital pathways.
Working as part of a job share across a 7 day per week rota, the post holder will be responsible for the facilitation and coordination of multi-disciplinary team meetings ensuring MDT meetings run effectively and are well structured and communicated, focusing on customer service and team working.
Main duties of the job
1. To manage the process, content and output of the MDT/Planning meetings utilising guidelines created and agreed by the specialities to locally and nationally agreed standards.
2. Monitor and maintain the databases supporting patient information in the specialities, take responsibility for ensuring the quality of information recorded.
3. To work as part of a team to ensure cross cover for MDTs and planning.
4. Supporting all digital pathways as a digital champion into services across the single point of access
Working for our organisation
South Tees Hospitals NHS Foundation Trust offers leadership and improvement training to all new staff to the Trust; this training programme has been designed to support our leaders in developing their understanding of leadership and management skills. You will be expected to attend the leadership development programme, and the Quality Improvement Programme that the Trust delivers. This programme aims to:
5. Explore leadership within the NHS
6. Promote Trust Values and Behaviours
7. Develop your Leadership effectiveness and skills
8. Practitioner level in quality improvement, equipping you with the skills to champion, lead and complete quality improvement within your role
After you complete this four and a half days of training you will be able to explore further leadership and improvement training opportunities, we offer further in-house courses dependent upon your role and bitesize programmes and leadership apprenticeships at level 3,5 and 7
Detailed job description and main responsibilities
Please see the full job description and person specification document(s) for main responsibilities of the role.
Person specification
Qualifications and Training
Essential criteria
9. NVQ- L3 in administration or equivalent demonstrable experience
10. GCSE Maths and English (A-C) or equivalent experience
Knowledge and Skills
Essential criteria
11. Evidence of continued learning and development
12. To be proficient in Microsoft Office programmes including Word, Excel and Outlook
13. Experience of producing reports from databases
14. Experience of setting up spreadsheets to record a data for reports
15. Understanding of medical terminology
16. Experience of using SystmOne or similar digital patient systems
Desirable criteria
17. Experience of undertaking project work
Experience
Essential criteria
18. Experience of working in a multidisciplinary team or setting
19. Experience of working in the NHS
Personal Attributes
Essential criteria
20. Excellent written and verbal communication skills and the ability to communicate complex and sensitive issues
21. Excellent organisational skills
22. Excellent attention to detail
23. Ability to effectively prioritise own workload and adapt to changing circumstances
Disclosure and Barring Checks (DBS)
It is now the policy of South Tees Hospitals NHS Foundation Trust that all successful candidates who are new to the Trust who require DBS clearance for the post they have been offered, are required to pay the cost of their DBS. The method of payment for this is via salary deduction from your first month's pay.
Equality, Diversity and Inclusion
South Tees Hospitals NHS Foundation Trust is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. We welcome applications from the Black and Minority Ethnic (BAME) Network; LGBT+ Network; Disability and Long-Term Health Conditions Network, Faith Network, Childless not by Choice Network and the Menopause Support Group.
As an inclusive employer, we are here to support you.
If you have any special requirements to help you with your application, email our team at
Right to Work in the UK
The Trust welcomes applications from all candidates who meet the criteria for the role. Please note that from January 2021, to work in the UK all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship unless you have permission to work via another route. Non UK / RoI candidates wishing to apply can self-assess the likelihood of obtaining a Certificate of Sponsorship here Work in the UK - (.
Please provide full and accurate details of your current immigration status on the application form. Your current immigration status will not be considered as part of the shortlisting or interview process.
Please note that not everyone needs a Skilled Worker visa. If you are applying for a vacancy in health or adult social care, you may be eligible to apply for the Health and Care Worker visa instead.
We are able to offer sponsorship for a Health and Care Worker or Skilled Worker visa, subject to candidate and position eligibility. Please review the job eligibility guidance for skilled workers here: Skilled Worker visa: Your job - ( and for the Health and Care Worker visa here: Skilled Worker visa: eligible healthcare and education jobs - (
Please note: if the job you are applying for does not meet the eligibility criteria above, we will be unable to offer you sponsorship and you will need to explore whether you may be eligible to apply for an alternative immigration route which will secure your right to work in the UK before you apply. If you are in the UK already on a visa, please ensure you have no restrictions that would prevent you from taking this post.
The Trust encourages and supports all applicants to be fully vaccinated against both COVID19 and influenza.
Please be aware, there are occasions where some vacancies may close prior to the closing date advertised. This will only happen where sufficient applications are received AND will be made evident on the job advert.
Please note if you are successfully shortlisted, we will contact you via the email address that you have applied from so please ensure you check your emails regularly.
Existing employees of South Tees NHS Foundation Trust currently on the Redeployment Register, who meet the essential criteria for this post, will be shortlisted and interviewed prior to all other applicants.