Job Title Position: Head Waiter - Chartwell Reports to: Chartwell Restaurant Manager Location: Aldwark Manor Estate, Aldwark, Nr. Alne, York, YO61 1UF Hours of work: Minimum 3 days per week including Thursday, Friday and Saturday Benefits: Apprenticeship and other development opportunities. Share of gratuities. Hospitality Rewards platform. Employee Assistance Program. Free meals on duty. Refer a friend bonus. Free golf for yourself and discounted for friends and family. Uniform provided. Food and Beverage Discount when dining at our Hotel of 20% Aldwark Manor Estate is a privately owned Hotel with Golf nestled in a picturesque village between York and Harrogate. Set in 200 acres of beautiful countryside, this luxury Hotel provides a complete escape for both business and leisure guests and is a popular venue for weddings. Over the last few years, the Hotel has undergone major renovations in the bedrooms, restaurant, residents lounge, sports bar and all public areas. This year we will starting our new and opulent spa and state-of-the-art leisure areas as well as our new meeting rooms and additional 17 bedrooms. The leisure facilities opening later this year with the new spa, bedrooms and meeting space opening 2026 Chartwell is our recent addition to the Aldwark Manor Estate. An intimate, 3 rosette level, fine dining experience. In addition to the 36-cover restaurant, we have Clementine’s wine tasting room with 2 Enomatic wine preservation units offering 16 wines by the glass, a secret lounge “The Other Room”, with a fantastic array of single malts, cognacs and champagne. As Head Waiter of Chartwell you will be at the fore front of service and your team will deliver an impeccable service from the initial booking through to the post dining follow up, with full knowledge of every dish, classic cocktails and drinks, wine and the service standards to deliver and attain a minimum of 3 rosettes. Our values: “Never be ordinary” in our product, quality or people with the aim of being “Always Aldwark” in meeting our guest’s and team expectations. Main duties and purpose of the role : To work with the Chartwell Manager in running the 36 cover restaurant and Clementines wine tasting room. To be able to describe each dish in our menus confidently Support with training and develop all team members who work ad hoc in Chartwell restaurant to 3 rosette level standard with wine training. Proactively promote Chartwell Support with creating and developing the brand standards to keep moving the business forward, making it a destination for the residential and non-residential clientele. To ensure standards of procedure are in place and followed by everyone who works in Chartwell. To ensure all relevant legislation, compliance and procedures in employment law, health and safety, food safety, liquor licencing is followed by all the team at all times. To deliver the experience of fine dining consistently to our guests About Us The Aldwark Manor Estate has been synonymous with luxury since it was established in 1978. Elegant grounds, sensual design, elemental dining and grandeur at every turn, within 200 acres of countryside all contribute to its allure. The Aldwark Manor Estate is an independent, indulgent luxury hotel in the Yorkshire countryside and provides the setting for unforgettable experiences. We are continuously looking for exceptional individuals to join our team. If you are seeking a hospitality job with progression opportunities, then we are for you. There are live-in opportunities for the right candidates. We are an equal opportunities employer committed to diversity, equity and inclusion. A copy of out DEI policy is available on request.