Exchange your job for a new career with limitless destinations at Travelex. Travelex attributes its success and growth to its hard-working people. It's their desire to deliver exceptional results, service, and positive experiences to our customers every day that sets us apart from the rest. If you identify as someone who truly cares about providing exemplary service, loves to travel, and enjoys sharing your knowledge and experience with others, then we want you as our next Travel Service Partner (RSA).
As an integral part of the Tesco Team, you will be placed at the heart of a bustling Retail environment, supporting our retail customers with their Foreign Exchange options and ensuring that their travel experience starts in the best way possible. What will you be doing?
1. Nurturing and forming relationships with customers to gain a better understanding of their travel needs.
2. Establishing yourself as a travel money ambassador and trusted advisor, providing support and advice on Travelex products and services.
3. Engaging with customers to process all foreign exchange transactions accurately and efficiently.
4. Delivering on key performance goals both procedural, operational, and customer-focused.
5. Utilising your keen eye for detail to process daily online FX requests and deliveries.
6. Implementing best practice legal and regulatory standards and adhering to Travelex compliance procedures.
Great Communicator: You'll find talking with people and building relationships comes naturally to you. You're not only a great talker but also a good listener who understands people's needs.
Desire to succeed: You'll have the drive and vision to make a difference, enjoy what you do, care about the impact you have, and the way you make people feel.
We are one of the market-leading specialist providers of foreign exchange. Founded in 1976 and differentiated by our brand and market footprint, over the past 45 years we have built a network of foreign exchange stores and developed Travelex as a trusted and widely recognized brand in international money. Our mission is to simplify our customers' access to international money, however and whenever.
Benefits include:
* 25 days holiday (pro-rata), bank holidays, and the opportunity to gain more days the longer you are with Travelex, as well as the option to sell days.
* Opportunity to earn a monthly bonus on top of base salary for hitting targets.
* Pension with Scottish Widows.
* A wide range of insurances such as Private Medical, Dental, and Critical Illness, along with discounted health products.
* Employee wellness programs focusing on physical, mental, and financial wellbeing.
* A wide range of employee discounts via Bravo Benefit.
* Flexible hours and shift patterns with opportunities for overtime.
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