About the role:
The Standards and Training Manager (STM) will play a critical leadership role in MAG’s Ukraine operations by ensuring the consistent application of high operational standards and fostering a culture of continuous improvement. You will lead the training team and oversee the implementation of quality management systems across all field programs to ensure safety, efficiency, and compliance with international best practices.
Reporting to the Technical Operations Manager (TOM), a central focus of this role is leading the design, delivery, and oversight of technical training and the implementation of robust standards across all field operations. From operational management and equipment to technical competencies, the STM is responsible to ensure everything aligns with MAG Ukraine's Standard Operating Procedures and MAG's Global Technical Standards (GTS). The STM will also drive the development and rollout of a comprehensive Quality Management System (QMS) — ensuring safety, sharpening operational performance, and maximizing efficiency across our technical operations.
About you:
You’ll bring your proven technical expertise to the table and confidently lead MAG’s Standards and Training Team (STT), driving quality across all field operations. With a sharp focus on operational excellence, you’ll champion high standards and foster a culture of continuous improvement that keeps our teams safe and effective on the ground.
You should have experience working and living and working abroad, preferably in sensitive conflict or post-conflict settings, and possess the ability to prioritise work and meet deadlines, sometimes under pressure.
Benefits and further information:
MAG staff are rewarded with comprehensive benefits – you can read the candidate information sheet in the application pack for further details:
1. Remuneration Package: £83,880 GBP per annum including all allowances and this increases with service.
2. Accommodation: MAG will provide accommodation in-country.
3. Leave: We recognise our staff work hard and need the appropriate time out to stay motivated. You will have a minimum of eight weeks out of the programme per year or pro rata if the contract is less than a year
4. Flights: MAG provides four international flights home per year (hardship +) (note: pro-rated if your contract is less than a year)
5. Insurance: Programme based staff are automatically covered by MAG's comprehensive insurance package including: Personal accident and medical expenses insurance; Death by natural causes insurance and access to 24-hour medical assistance.
MAG will support the successful applicant with any visa or work permit required, including application, administration and costs, however applicants will need to be able to obtain these within a reasonable time period to be considered for the role, due to programme needs.
Please note that as part of MAG's commitment to safeguarding, this post is subject to background checks before an offer of employment is confirmed. For more information on MAG’s approach to safeguarding here and background checks here. You can also find more information in the candidate information pack, available through the link below.
MAG is committed to the principles of diversity, equality and inclusion. If you think you would be suited to one of our roles we would welcome your application regardless of your background. We strive to provide an inclusive and supportive working environment where all employees feel respected and supported in fulfilling their potential.