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Job Description
Job Title: Reporting Manager
Reports to: Head of Reporting and Data Enablement
Department: Strategy, Policy & Insights
Location: Leeds or Manchester
Job Grade: M
Department Description
The Strategy, Policy & Insight (Function) are trusted thought-leaders bringing expert strategy, policy, market & audience insight – challenging and advising the business to drive delivery of Channel 4’s strategy and remit.
The new centralised Audience Insights (Subfunction) purpose is to be independent thought leaders at the heart of Channel 4’s creative and commercial decision-making, bringing a single source of truth and big picture perspective, challenging and advising the business to ensure profitable business growth through the use of data.
Within the new centralised operating model where all audience and market insight in C4 is centralised into the Audience Insight team, each C-Suite Leader (CEO, Chief Content Officer, Chief Operating Officer, Chief Revenue Officer, Chief Marketing Officer and the Exec Committee as a body) and their Senior Leaders have a dedicated Insight Business Partner (BP) who prioritizes and agrees their Insight requirements, aligned to the strategic C4 pillars. BP Analysts directly source available analysis and where additional, bespoke research or specialised analysis is required, the BP will commission this from the relevant Specialist Lead (to be delivered by their Insight Analysts) managing jointly the presentation back of recommendations to the C-Suite or Senior Leader.
Job Purpose
Working under the direction of the Head of Reporting and Data Enablement this role leads a small team of Developers who are specialists in report and dashboard development and production. These Developers draw relevant data from multiple data sets, and produce best in class, high quality reports and dashboards to meet the needs of C-Suite and Senior Leaders across C4 - providing them and their teams with accurate and timely reports on which they can make business decisions.
KEY RESPONSIBILTIES
* Taking direction from the Head of Reporting & Data Enablement (who has agreed reporting deliverables based on the business need with the Insights BP), the role manages a team of Report Developers to deliver high quality and relevant report insight for C-Suite and Senior Leaders to make informed decisions
* Responsible for auditing and assessing business reporting requirements and agreeing a smaller, prioritised, streamlined catalogue of high value reports (there are currently hundreds of reports) to be produced by the team on an on-going basis that directly feed strategic decisions made by C-Suite and Senior Leaders.
* Responsible for setting the approach for reporting in C4, using best-in-class reporting frameworks, tools and methods and ensuring a joined-up approach to reporting across multiple data sets which meets C4 senior leader requirements and aligns to the C4 strategic priorities.
* The role is required to adopt a business case approach when prioritising business need for reports, driving maximum ROI on the internal resource and working closely with Technology to understand data set relevance, combining data to create a joined-up business picture for Senior Leaders that can be automated for self-serve to maximum users and realise ongoing cost efficiencies.
* The role leads and coaches a team of Developers ensuring they understand the relevant data sets required to build the report and use best-in-class reporting expertise to build a fully tested, automated online dashboard or reports
* Typical reports (80% of the time) will be a regular daily/weekly/monthly/quarterly pattern of standardised format across a) Viewing performance against titles and genres b) product performance (if content was successfully delivered across linear and streaming platforms) and c) sales distribution performance (monitoring contractually committed service across 3rd party partner platforms e.g Sky/ Amazon/ Google)
* For additional reports (20% of the time) the Reporting Manager will prioritise new deliverables for the Report Developer.
* The role will coach for full and effective utilisation of Power BI in the team, keeping informed on new features, constantly seeking improvements in quality and accuracy of reports produced and scanning for future tools and other ways to surface reports.
* The role will be responsible for quality assuring the reports produced, for ensuring every report has a named business sponsor, conducting on-going audits on usage of reports and for recommending to the Reporting Manager when reports can be removed from the catalogue
* Together with the Business Partner teams & Head of Reporting & Data Enablement, the role is responsible for driving the self-service capability (also taking proof of concept from Analytics team to automate for wider C4 self-serve access) to reduce repetitive analysis, cost and improve stakeholder real-time access.
* Lead and develop the team, coaching for excellence and growing the team skills & capabilities
KEY RELATIONSHIPS / STAKEHOLDERS
* Management of a small team of Developers - no direct financial accountability
ESSENTIAL SKILLS AND EXPERIENCE
* Proven experience in leading a reporting team with experience in complex and specialised reporting to a best-in-class standard
* Experience managing multiple functions, stakeholders and projects
* Proven experience in Power BI
* High level of experience and knowledge of SQL
* Strong communication skills which enable clear engagement with Insight BP’s and Senior Leaders to test business requirements for a new report and when negotiating the removal of regular reports from the catalogue
* Understanding of the business to interpret the importance of relevant data sets and C-Suite / Senior Leader reporting requirements
* Collaboration skills –proactive ability to build a collaborative environment within the insights function and with Technology (who own the data sets) and across the business to drive the best possible outcome
* Ability to handle multiple projects and priorities, manage timescales, balancing workloads and delivery across the team often under pressure
* MS Office especially Excel & PowerPoint
* Experience of reporting transformation, onboarding new tools and embedding new ways of working in the team (i.e. bringing in new tools and doing a full overhaul of reporting)
Basic salary per annum starting from £70,875.00
Application questions to complete
Please remember to complete the additional application questions by uploading a Word or PDF attachment. These questions really help us get to know you better and we won’t be able to consider your application without them.
* Please outline how you meet the ‘Essential Experience & Skills’ outlined in the Job Description (Max 500 words)
Benefits There are a million reasons why it’s great to work at Channel 4, here are just a few of the perks for you;
* Private medical insurance
* Free Virtual GP access for employees
* Free Female Health hormone test each year
* Free Tastecard membership
* Financial guidance 1-2-1’s available each quarter
* Discounted Gym memberships
* Pension
* Life Assurance
* Income Protection
* Holiday Purchase
Hybrid working From September 2023, C4 has operated a 60/40 working pattern, equating to three office days per week.
Having everyone in the office three days a week gives us more opportunity to build our high performing, inclusive culture; to collaborate and to learn and share with each other, as well as helping to coordinate a regular pattern of home and office working days. Employees then have the flexibility to decide where they spend the rest of the working week. All our offices are open five days a week.
Applications Close Date 17 Jun 2025
Equal Opportunities Channel 4’s purpose is to create change through entertainment; by representing unheard voices, challenging with purpose and delivering content which reflects the diversity of different communities across the UK.
We are only able to deliver on this remit by having a workforce rich in diversity of thought, background and lived experience. As an employer we encourage applications from candidates from all backgrounds and do not discriminate based on disability, age, gender reassignment, gender expression, criminal history, length of time spent unemployed, marriage or civil partnership status, national origin, pregnancy and maternity status, race, religion or belief, sex, and sexual orientation.
Disability Confident Scheme
Channel 4 is a member of the Business Disability Forum (BDF) and has also maintained the highest level of the Department of Work and Pension's Disability Confident scheme - Level 3: Leader. Under the Disability Confident Scheme, we aim to offer an interview to all candidates who have a neurodiverse condition, impairment or long-term condition and who meet the essential criteria for an advertised job. If you wish your application to be considered under the Disability Confident Scheme, please select yes when completing the application questions. For more information, please visit the Disability Confident Campaign website.
For our roles and schemes that receive a high volume of applications it may not be possible to provide an interview to all applicants who meet the essential criteria and in this situation we can only select applications that best meet the skills needed for the role.
Care Leaver Friendly Employer
Channel 4 is a Care Leaver Friendly Employer. By signing the Care Leaver Friendly Employer Charter and adopting its principles, we are supporting an immensely talented yet often under-served and under-represented community of young people/ adults. We commit to offering an interview (and constructive feedback) to applicants who identify as care experienced and meet the essential criteria for the role as outlined on the job description. Applicants should indicate if they wish to apply under our Care Leaver Scheme by selecting the option on the application form.
For our roles and schemes that receive a high volume of applications it may not be possible to provide an interview to all applicants who meet the essential criteria and in this situation we can only select applications that best meet the skills needed for the role.
Workplace Adjustments
We are committed to providing disabled applicants a level playing field when applying for a job and support whilst employed to perform to the best of their ability and develop their careers. If you have a neurodiverse condition, impairment or long-term condition and require any adjustments, additional support or alternative arrangements during the recruitment and wish to discuss this confidentially, please let us know via the following e-mail recruitment@channel4.co.uk
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Research, Analyst, and Information Technology
* Industries
Broadcast Media Production and Distribution, Online Audio and Video Media, and Entertainment Providers
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