Urgent Treatment Centre Out of Hours Driver
Assist the DriverTeam Leader/Lead Driver in executing the efficient and timely transportation ofUrgent Treatment Centre (UTC) services, facilitating the transportation of GPsto deliver patient care. This role supports operational teams throughadministrative functions.
Main duties of the job
-Maintaincomprehensive knowledge of the fleet's vehicles to operate any vehicle asneeded.
-Assist inconducting vehicle checks during shifts to ensure the safety of GPs, oneself,and the public.
-Adhere to thedriver's rota and shift schedules in compliance with working time regulations.
-Ensure the securehandling of drugs and clinical equipment during shift turnover, recording usageappropriately.
-Completetimesheets, vehicle log sheets, and logbooks, reporting any discrepancies tothe Lead Driver.
-Assist inmonitoring daily transport performance, reporting findings to the lead driver.
-Report andaddress any necessary repairs for vehicles and equipment, guaranteeing theirfitness for use.
-Participate inlicense checks, driver assessments, and mandatory driver training.
-Foster positivecommunication among drivers, GPs, UTC colleagues, and external partners.
-Supporting GPswhere needed with Chaperoning
-Supporting GPsif they need any help/support
-Undertake regularstock checks for drugs and any other equipment
-Operating all incar communications and patient management system equipment to support accuraterecord keeping
-Plan the mostefficient routes for and between home visits
About us
Greenwich Health is the GP Federation for the Greenwich Borough and have a not-for-profit ethos. This means we reinvest all of our surplus into developing our staff, our organisation and to support our GP Practices in being sustainable for the future. We are committed to providing quality of care to our patients whilst building resilience for General Practice and providing services and programmes of work to deliver care at scale to the Greenwich Population.
Job responsibilities
BANKUrgent Treatment Centre Out of Hours Driver
Responsibleto:
LeadDriver
Basic hourly rate: £13.15 per hour, Nighthourly rate £15.78
Location:
South-East London, Queen Elizabeth Hospital
Hours ofwork:
0000-0800 - 20 hours per week
KeyRelationships:
UTC GPs, UTC Department, UTC Management
GreenwichHealth is committed to providing quality of care to our patients whilst buildingresilience for General Practice and delivering services and programmes of workto deliver care at scale to the Greenwich Population. The post holder will berequired to provide support to GPs by transporting them to and from patientsfor out of hour care.
Job Summary
Assist the DriverTeam Leader/Lead Driver in executing the efficient and timely transportation ofUrgent Treatment Centre (UTC) services, facilitating the transportation of GPsto deliver patient care. This role supports operational teams throughadministrative functions.
Main Duties:
-Maintaincomprehensive knowledge of the fleet's vehicles to operate any vehicle asneeded.
-Assist inconducting vehicle checks during shifts to ensure the safety of GPs, oneself,and the public.
-Adhere to thedriver's rota and shift schedules in compliance with working time regulations.
-Provide supportto colleagues to minimize lone working, prioritizing personal and collectivesafety.
-Ensure the securehandling of drugs and clinical equipment during shift turnover, recording usageappropriately.
-Completetimesheets, vehicle log sheets, and logbooks, reporting any discrepancies tothe Lead Driver.
-Assist inmonitoring daily transport performance, reporting findings to the lead driver.
-Maintain thecleanliness, security, and routine maintenance of vehicles and equipment duringshifts.
-Report andaddress any necessary repairs for vehicles and equipment, guaranteeing theirfitness for use.
-Support theinduction and guidance of new employees to familiarize them with businessoperations and the geographical area.
-Participate inlicense checks, driver assessments, and mandatory driver training.
-Foster positivecommunication among drivers, GPs, UTC colleagues, and external partners.
-Engage activelyin team and departmental meetings.
-Supporting GPswhere needed with Chaperoning
-Supporting GPsif they need any help/support
-Undertake regularstock checks for drugs and any other equipment
-Operating all incar communications and patient management system equipment to support accuraterecord keeping
-Plan the mostefficient routes for and between home visits
-To assist withbasic administrative duties and using Microsoft outlook to read/respond toemails
-Directing callsto appropriate extensions, dealing with telephone enquiries and recordingmessages when required
-We appreciateprofessional attire suitable for a business environment
Confidentiality
-In the course of seeking treatment, patients entrust us with, orallow us to gather, sensitive information in relation to their health and othermatters. They do so in confidence and have the right to expect that staff willrespect their privacy and act appropriately
-In the performance of the duties outlined in this Job Description,the post-holder may have access to confidential information relating topatients and their carers, practice staff and other healthcare workers. Theymay also have access to information relating to the Practice as a businessorganisation. All such information from any source is to be regarded as strictlyconfidential
-Information relating to patients, carers, colleagues, otherhealthcare workers or the business of the Practice may only be divulged toauthorised persons in accordance with the Practice policies and proceduresrelating to confidentiality and the protection of personal and sensitive data
Health& Safety
Thepost-holder will assist in promoting and maintaining their own and othershealth, safety and security as defined in the Practice Health & SafetyPolicy, to include:
-Using personal security systems within the workplace according toPractice guidelines
-Identifying the risks involved in work activities and undertakingsuch activities in a way that manages those risks
-Making effective use of training to update knowledge and skills
-Using appropriate infection control procedures, maintaining workareas in a tidy and safe way and free from hazards.
Equality & Diversity
-Acting in a way that recognises the importance of peoples rights,interpreting them in a way that is consistent with Practice procedures andpolicies, and current legislation
-Respecting the privacy, dignity, needs and beliefs of patients,carers and colleagues
-Behaving in a manner which is welcoming to and of the individual,is non-judgmental and respects their circumstances, feelings priorities andrights.
-Acting in a way that recognizes the importance of peoples rights,interpreting them in a way that is consistent with Practice procedures andpolicies, and current legislation
-Respecting the privacy, dignity, needs and beliefs of patients,carers and colleagues
-Behaving in a manner which is welcoming to and of the individual,is non-judgmental and respects their circumstances, feelings priorities andrights.
Personal/Professional Development
-Post will work toward GP Assistant Certification
-Participation in an annual individual performance review,including taking responsibility for maintaining a record of own personal and/orprofessional development
-Taking responsibility for own development, learning andperformance and demonstrating skills and activities to others who areundertaking similar work
-Attend all relevant annual updates
-Inform the lead GP of any concerns regarding GPA role and anyprofessional development needed
-Be aware of own professional boundaries and what to do when youhave reached them
Quality
The post-holder will strive tomaintain quality within the Practice, and will:
-Alert other team members to issues of quality and risk
-Work to practice protocols
-Assess own performance and take accountability for own actions,either directly or under supervision
-Contribute to the effectiveness of the team by reflecting on ownand team activities and making suggestions on ways to improve and enhance theteams performance
-Work effectively with individuals in other agencies to meetpatients needs
-Effectively manage own time, workload and resources
Communication
The post-holder should recognise the importance of effectivecommunication within the team and will strive to:
-Communicate effectively with other team members
-Be familiar in all mediums of communications such as email, tasks,telephone etc
-Communicate effectively with patients and carers
-Recognise peoples needs for alternative methods of communicationand respond accordingly
-Communicate effectively to outside agencies
-Communicate clearly with their lead GP
Contributionto the Implementation of Services
The post-holder will:
-Apply Practice policies, standards and guidance
-Discuss with other members of the team how the policies, standardsand guidelines will affect own work
-Participate in audit where appropriate
PersonSpecification
Educationand Qualifications
No formal qualifications are required
Knowledge,Training and Experience
Must be over 25 years (Under insurancepolicy)
Valid Full UK driving licence with a cleandriving record to provide driving licence on annual basis for a DVLA check
Must be computer literate with a knowledgeof Microsoft Office including including Word, Excel and Outlook
Previous experience of working in a team
Previous experience of fleet maintenance
Postholder will work towards the GP assistant Certification
CommunicationSkills
Good verbal and writing skills
Ability to communicate effectively with awide range of stakeholders
PersonalSkills
Ability to work as part of a team and on owninitiative
Professional approach to colleagues and atwork
Ability to maintain confidentiality
Person Specification
Experience
* - Must be over 25 years (Under insurance policy)
* - Valid UK driving licence with a clean driving record to provide driving licence on annual basis for a DVLA check
* - Must be computer literate with a knowledge of Microsoft Office including including Word, Excel and Outlook
* - Previous experience of working in a team
* - Previous experience of fleet maintenance
* - Postholder will work towards the GP assistant Certification
Qualifications
* No formal qualifications are required
* No formal qualifications are required
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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