Overview
We are recruiting for the role of Assistant Service Manager in our team(s) covering Cheshire and Merseyside. We trust and empower colleagues to work in a hybrid way, providing resources, equipment, and support, so that individually and collectively we can be the voice of children and young people when the family court makes critical decisions about their futures.
While this role is part of a team based from our office in Cheshire and Merseyside, our teams work flexibly and remotely, and proximity to the office is not a critical consideration. We are a diverse, inclusive organisation that is a safe space for colleagues with shared aspects of identity and lived experience, which helps ensure we provide a service that promotes the diversity and uniqueness of children and families from all backgrounds. We especially welcome applications from people from diverse backgrounds as we strive to reflect the diversity of the children and families we work with. We provide extensive wellbeing support for colleagues, as well as excellent benefits.
Let us tell you a bit more about the role…
Responsibilities
Being an Assistant Service Manager is rewarding but challenging. You will:
* Manage a team of Family Court Advisers and have a good understanding of what good looks like in Public and Private law cases.
* Provide high-quality reflective case supervision and be accountable for your own practice and for the quality and impact of the practice standards of the Family Court Advisers you directly manage.
* Provide reflective practice through supervision of colleagues and champion the values and core practice of our framework, Together with Children and Families.
* Safeguard and protect the welfare of children and support colleagues to achieve safeguarding standards.
Qualifications and experience
* Registered with Social Work England.
* Organised, resilient, with experience supervising, coaching, or mentoring social workers.
* Ability to promote resilience and wellbeing at work, maintain morale, and manage employees with a wide range of professional experience.
* Strong communication skills, both oral and written, with emotional intelligence, particularly when interacting with children.
Next steps and timelines
If you are ready to apply, the application process is straightforward and quick to complete. You can start and come back to amend your responses or update your CV before the closing date.
Closing date: 9 April 2026
Initial interview: 13 April 2026
Final interviews: 22, 24 & 27 April 2026
Contact and additional information
There is more information available at Cafcass Careers. For recruitment process queries contact Narinder Kaur at Narinder.Kaur2@cafcass.gov.uk or for role questions contact Emma Copp at Emma.Copp@cafcass.gov.uk. We aim to respond promptly, but if you miss the closing date, you may still apply and include questions with your application to help us provide the required information.
Finally, you may want to read about the offer and pre-employment checks. You can highlight any concerns as part of your application; this information will not be shared with those involved in the selection. Successful applicants will be subject to pre-engagement checks, including a DBS check. See Cafcass DBS policy for details.
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