Solutions Director - Hospitality and F&B
Location:
London (Hybrid - 3 days onsite)
Company:
Merlin Entertainments
Job Category:
Other
EU work permit required:
Yes
Job Views:
3
Posted:
04.06.2025
Expiry Date:
19.07.2025
Job Description:
Join Merlin Entertainments as a Solutions Director in Hospitality and F&B, leading digital guest experience innovations across global attractions. This role involves designing scalable, secure architectures, reshaping financial ecosystems, standardizing processes, and collaborating with cross-functional teams to deliver enterprise solutions.
Key Responsibilities include:
1. Developing scalable, secure architectures for enterprise systems.
2. Shaping technical strategy to support business growth.
3. Standardizing processes and systems across the organization.
4. Optimizing system performance and security.
5. Collaborating with senior leadership, product management, DevOps, and infrastructure teams.
6. Leading and mentoring teams to achieve strategic goals.
Desired Experience:
* Bachelor’s or Master’s degree in relevant fields.
* Experience managing global technology projects.
* Knowledge of hospitality and retail platforms (e.g., Opera, Simphony).
* Experience with microservices, APIs, and cloud platforms (AWS, Azure, GCP).
* Vendor management and contract negotiation skills.
* Leadership of cross-functional teams in high-demand environments.
* Understanding of security and compliance standards (PCI-DSS, GDPR).
Interview Process:
* 1-2 stage panel interview, typically taking 4-5 weeks.
Benefits:
Pension, Life Assurance, discretionary bonus, 28 days’ holiday, Merlin Magic Pass, retail and restaurant discounts, and LEGO discounts.
Merlin Entertainments values diversity and inclusion, welcoming applicants from all backgrounds and identities.
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