Homeless Support Worker
Location: Penicuik
Hours: Monday to Friday, 8:00am 4:00pm (flexibility required)
Salary: £13.13 per hour
Contract: Permanent
About the Role: We are recruiting for a Homeless Support Worker to provide high-quality, person-centred support to individuals experiencing homelessness.
This is a rewarding and varied role, supporting individuals to improve their health and wellbeing, sustain tenancies, and work towards greater independence. You will play a key role in delivering tailored support plans, responding to changing needs, and empowering individuals to achieve their personal goals and aspirations.
Working as part of a supportive team, you will contribute to a flexible and responsive service, ensuring that the people you support are at the centre of all decision-making.
Role and Responsibilities: Provide support that positively impacts individuals health, wellbeing, and independence
Contribute to and implement person-centred support plans, including regular reviews and updates
Support individuals to identify and achieve their personal goals and aspirations
Deliver a range of support including tenancy sustainment, emotional wellbeing, personal development, and social inclusion
Assist individuals to access education, employment, housing, and community opportunities
Support individuals to manage their home environment effectively
Prompt or assist with medication in line with prescribed guidance
Maintain accurate and professional records of all support delivered
Ensure all work is delivered in line with risk assessments, policies, and procedures
Promote healthy lifestyles and positive choices
Uphold confidentiality and protect the rights of the people you support
Participate in key working and contribute to team meetings and service development
Creativity and Approach: Deliver flexible, responsive support tailored to individual needs
Adapt to changing circumstances and provide consistent, person-led support
Encourage individuals to take an active role in their own development and decision-making
Promote inclusion, independence, and positive outcomes
Contribute ideas to improve service delivery and outcomes
Essential Skills and Attributes: Experience working independently and as part of a team (paid or voluntary)
Strong communication and interpersonal skills
Ability to build positive, professional relationships
Basic IT skills, including Microsoft applications and willingness to learn new systems
Good organisational skills and ability to manage a varied workload
Ability to maintain accurate and professional records
Commitment to equality, diversity, and inclusion
Ability to read, write, and communicate effectively in English (minimum CEFR B1)
Full UK driving licence, access to a car, and appropriate business insurance (proof required)
Desirable Skills and Experience: Experience working within an adult social care or housing support setting
Understanding of the Care Inspectorate and SSSC
Experience of writing reports, case notes, and support plans
Knowledge of trauma-informed practice or positive behaviour support
Qualifications: Essential:
SCQF Level 6 (or above) qualification recognised by the SSSC in Housing Support or Care at Home, or willingness to work towards this
Desirable:
SCQF Level 7 (or above) in a relevant practice area
SCQF Level 10 (or above) in social work, social care, nursing, or leadership
Trauma-informed practice or Positive Behaviour Support qualification
How to Apply How to Apply If this opportunity aligns with your experience and aspirations, please click Apply to submit your CV. For further information, please contact Danielle Frame at 21 Health and Social Care. Interview Process: Shortlisted candidates will initially meet with 21HSC via Teams or in person, followed by a formal interview with the organisation. 21 Health and Social Care Limited is an equal opportunities employer.
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