2nd Line SD WAN Engineer+Permanent opportunity +On site in Bracknell or Birmingham+£34,000 - £39,000+SC cleared role - must be elligible for clearanceYour role will involve direct technical support for all of services in the SST as part of the 2nd Line Team and assist in the day-to-day operations and duties of the DNS SD-WAN Service. The engineer will also work with the current support personnel to understand the products and their use across the shared service and to develop their diagnostic skills / capability.Your experience *Working knowledge and experience of network concepts and protocols *Ideally have knowledge of MS Service Centre Support tool, Cisco SD-WAN, vManage, LiveNX and Elastic monitoring tools. *Thorough knowledge of network technologies relating to Cisco product set would be preferable. *Experience of patching and maintaining, Windows, Linux platforms. *Ideally have been in a support role in a WAN environment, i.e. has knowledge of IP, Routing, SD-WAN solutions. *An awareness and proven track record of security monitoring and cyber security controls and defence measures.If you'd like to discuss this 2nd Line SD WAN Engineer role n more detail, please send your updated CV to (url removed) and I will get in touch