Senior Infrastructure Engineer
Duration: 12-month fixed-term staff contract (not contract), with a strong potential for conversion to a permanent role.
Location: This role is office based, located in Hammersmith, London + 1 day remote work per week.
We are looking for a highly motivated and experienced Senior Infrastructure Engineer to join our global IT team. The successful candidate will play a key role in designing, implementing, maintaining, and supporting our entire IT infrastructure, which supports our business operations across multiple international locations.
This is a practical role requiring a combination of deep technical expertise in Microsoft, VMware, and Cloud technologies, strategic thinking, and the ability to work effectively in a fast-paced, international setting. The ideal candidate will be a proactive problem-solver, a mentor to junior team members, and a driving force in the ongoing improvement of our IT services.
Key Responsibilities
* Design, build, and maintain the company's global IT infrastructure, including on-premises HPE/Dell server and storage hardware, co-located data centres, and cloud-based systems.
* Manage and administer our hybrid cloud environment, with a strong focus on Microsoft Azure, Entra ID, and Azure MDM for modern device management.
* Ensure the security of our infrastructure and data by managing on-premises and cloud security controls and working closely with the Security Operations Centre (SoC) to action vulnerability management and system patching.
* Manage and maintain our Windows and Linux (CentOS, Red Hat, Ubuntu) server estate, as well as core Microsoft services (AD, GPO, DNS, NPS/Radius, CA, SMTP Relay), and our extensive VMware vSphere/vCenter virtualisation platform.
* Administer and optimise our System Centre Configuration Manager (SCCM) hierarchy, including Primary/Secondary sites, Distribution Points, Cloud Management Gateway (CMG), and Azure integration for global software deployment and updates.
* Manage and maintain our VDI environment (VMware Horizon/Citrix/OLVM), ensuring a reliable experience for our global user base.
* Take ownership of the company's backup and disaster recovery solutions, primarily using Veeam, and manage our tape library infrastructure.
* Provide 3rd line support for complex technical issues, acting as an escalation point for the service desk and junior engineers.
* Plan and execute infrastructure projects, including upgrades, migrations, and new implementations.
* Act as a technical lead and mentor for junior infrastructure engineers, fostering a culture of knowledge sharing and professional development.
Requirements
* Extensive experience in a senior infrastructure engineering role, preferably within a global or multi-site SME.
* Expertise in the Microsoft Stack:
* Cloud Technologies:
* System Centre Configuration Manager (SCCM):
* Virtualisation & VDI:
* Hardware Experience:
* Networking & Monitoring:
* Security & Asset Management:
* Server Operating Systems & Backups:
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