Parts Supervisor Heathrow | Up to £43,000 | Bonus | 8am to 5pm One to One Personnel are proud to be working with our blue-chip manufacturing client who are looking to recruit an experienced Commercial Vehicle Parts Supervisor based at their offices in Heathrow. To be considered you must have proven experience and a clear understanding of automotive parts with commercial vehicles and knowledge of Dealer parts system. Experience of Keyloop/Kerridge systems will be highly regarded. The Opportunity As a Parts Supervisor you are responsible for the control of front and rear parts counters and controlling stock movements. Key Responsibilities Inventory Management: Maintain accurate inventory levels through regular stock audits, ordering parts as needed to meet demand without overstocking or understocking Staff Supervision: Recruit, train, and manage a team of parts personnel, ensuring that they meet department goals and deliver excellent service to customers and internal departments Customer Service: Oversee customer service activities, ensuring timely and accurate fulfilment of customer orders. Handle customer complaints or issues, ensuring satisfaction Vendor Relations: Manage relationships with parts suppliers, negotiate pricing, and ensure the timely delivery of parts Budgeting and Cost Control: Monitor and manage the department's budget, controlling costs and ensuring profitability while maintaining high-quality standards Compliance: Ensure the parts department complies with all safety regulations and company policies Sales and Marketing Support: Support the sales and service departments by ensuring they have the necessary parts to complete their jobs efficiently Reporting: Generate regular reports on inventory status, staff performance, customer satisfaction, and departmental efficiency Administration: Complete relevant documentation including invoices etc. Return warranty and service exchange units regularly. Receive and inspect all packages delivered, resolving any problems. Control VOR/Freight charge costs. Chase Supplier Credits. Any general duties as designated by the Manager Key Requirements Current UK Driver’s License Proven experience in automotive parts management or a similar supervisory role Strong understanding of automotive parts, products, and their applications Excellent leadership, communication, and organisational skills Proficiency with inventory management software and general computer systems Ability to work under pressure and meet deadlines Problem-solving skills with a focus on efficiency and customer satisfaction Benefits 24 days annual leave per year Carryover up to 5 days annual leave per year 1 x Life Assurance Duvet Day Company Pensions contribution of up to 5% Private Medical Insurance Attractive over time rates of up to 130% Bonus, incentives and commission schemes Monthly Recognition Rewards If you feel you have all the skills and experience required for this position, please get in touch with Louise at One to One Personnel